Designing Interactive Speech Systems describes the design and implementation of spoken language dialogue within the context of SLDS (spoken language dialogue systems) development. Using an applications-oriented SLDS developed through the Danish Dialogue project, the authors describe the complete process involved in designing such a system; and in doing so present several innovative practical tools, such as dialogue design guideline s, in-depth evaluation methodologies, and speech functionality analysis. The approach taken is firmly applications-oriented, describing the results of research applicable to industry and showing how the development of advanced applications drives research rather than the other way around. All those working on the research and development of spoken language services, especially in the area of telecommunications, will benefit from reading this book.

Contenuti

1. Interactive Speech Systems.- 1.1 Introduction.- 1.2 Background and Scope of This Book.- 1.3 State of the Art.- 1.4 Unsolved Problems.- 2. Speech Interaction Theory.- 2.1 Introduction.- 2.2 Elements of Interactive Speech Theory.- 2.3 Context.- 2.4 Interaction Control.- 2.5 Language.- 2.6 Speech.- 2.7 Performance.- 2.8 Characterizing Systems.- 3. Developing Interactive Speech Systems.- 3.1 Introduction.- 3.2 The Development and Evaluation Process.- 3.3 Supporting Completeness and Consistency of Requirement Specifications.- 3.4 Representing Design Space and Design Reasoning.- 3.5 Speech Functionality.- 4. Interaction Model Analysis and Design.- 4.1 Introduction.- 4.2 Guidelines for Co-operative Interaction Design.- 4.3 Guidelines Illustrated and Explained.- 4.4 Development and Justification of the Guidelines.- 5. Wizard of Oz Simulation.- 5.1 Introduction.- 5.2 Wizard of Oz for Interaction Model Development.- 5.3 Planning Wizard of Oz Simulations.- 5.4 Developing the First Interaction Model.- 5.5 Iterating the Interaction Model.- 5.6 Uses of WOZ.- 6. Implementational Issues.- 6.1 The Overall Dialogue System.- 6.2 Dialogue Control.- 6.3 Debugging.- 7. Corpus Handling.- 7.1 Introduction.- 7.2 Transcription.- 7.3 Mark-up.- 7.4 Coding.- 7.5 Corpus Tools.- 8. Evaluation.- 8.1 Introduction.- 8.2 Performance Evaluation.- 8.3 Diagnostic Evaluation.- 8.4 A By-product: User Errors.- 8.5 Adequacy Evaluation.- 9. Next Steps in Interactive Speech Systems.- 9.1 Introduction.- 9.2 Advanced Mixed Initiative Interactive Speech Systems.- 9.3 Intelligent Multimodal Systems Using Advanced Interactive Speech.- References.

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