Designing for Situation Awareness: An Approach to User-Centered Design

Endsley, Mica R., Bolte, Betty, Jones, Debra G.

ISBN 10: 0748409661 / ISBN 13: 9780748409662

Editore: CRC Press, 2003

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Dati bibliografici

• Titolo: Designing for Situation Awareness: An Approach to User-Centered Design
• Editore: CRC Press
• Data di pubblicazione: 2003
• Lingua: Inglese
• ISBN 10: 0748409661
• ISBN 13: 9780748409662
• Rilegatura: hardcover
• Condizione: Very Good
• Tipo di libro: book

Descrizione articolo

Riassunto

Enhancing Situation Awareness (SA) is a major design goal for projects in many fields, including aviation, ground transportation, air traffic control, nuclear power, and medicine, but little information exists in an integral format to support this goal. Designing for Situation Awareness helps designers understand how people acquire and interpret information in complex settings and recognize the factors that undermine this process. Designing to support operator SA reduces the incidence of human error, which has been found to occur largely due to failures in SA. Whereas many previous human factors efforts have focused on design at the perceptual and surface feature level, SA-oriented design focuses on the operator's information needs and cognitive processes as they juggle to integrate information from many sources and achieve multiple competing goals. Thus it addresses design from a system's perspective. By applying theoretical and empirical information on SA to the system design process, human factors practitioners can create designs to support SA across a wide variety of domains and design issues. This book serves as a helpful reference to that end.

Contenuti

PART ONE: UNDERSTANDING SITUATION AWARENESS IN SYSTEM DESIGN
User-Centered design
What is Situation Awareness?
SA Demons: The Enemies of Situation Awareness
The Design Process

PART TWO: CREATING SITUATION AWARENESS-ORIENTED DESIGNS
Determining SA Requirements
Principles of Designing for SA
Confidence and Uncertainty in SA and Decision Making
Dealing with Complexity
Alarms, Diagnosis , and SA
Automation and Situation Awareness
Designing to Support SA for Multiple and Distributed Operators

PART THREE: COMPLETING THE DESIGN CYCLE
Evaluating Design Concepts for SA
Applying SA-Oriented design to Complex Systems
Appendix A: Goal-Directed Task Analysis for Commercial Airline Pilots