Develop Your Assertiveness

Sue Bishop

ISBN 10: 0749448210 / ISBN 13: 9780749448219

Editore: Kogan Page 03/09/2006, 2006

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Titolo: Develop Your Assertiveness

Casa editrice: Kogan Page 03/09/2006

Data di pubblicazione: 2006

Legatura: Brossura

Condizione: Very Good

Edizione: seconda edizione

Descrizione articolo

Riassunto:

UK-based Bishop, a trainer and consultant, offers basic advice to people seeking to be more assertive at work and in relationships. Thirteen chapters briefly describe the benefits and techniques of positive thinking, listening, being aware of body language, communicating with honesty and spontaneity, delivering confidently to convey power and status, and assertively making and refusing requests. Also addressed are "problem people" and tricky situations such as giving criticism, asking for a promotion or raise, and being interviewed. Self-quizzes and exercises are included in each chapter. There is no index or bibliography. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)

Descrizione del libro:

This updated edition will help readers express themselves with confidence for personal and business success

Advice on dealing with different types of problem people: the irate; the stayer; the rabbit; your boss; the critic

How to deal with tricky situations, giving and taking criticism, listening, small talk and body language

Valuable guidance on positive thinking and using assertive words and phrases

Full of handy exercises and activities to help readers measure progress and reach their goals