Develop Your Assertiveness (Creating Success, 138)

Bishop, Sue

ISBN 10: 0749466987 / ISBN 13: 9780749466985

Editore: Kogan Page, 2013

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Titolo: Develop Your Assertiveness (Creating Success...

Casa editrice: Kogan Page

Data di pubblicazione: 2013

Legatura: paperback

Condizione: Very Good

Edizione: terza edizione

Descrizione articolo

Riassunto:

Develop Your Assertiveness offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior. 

This new edition is updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems.  Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.

Descrizione del libro:

Includes real-life, work-based examples that show how to be assertive in practice

Includes a brand new chapter on assertiveness and technology, including being assertive online, virtual meetings and instant messaging

Is packed with self-assessment tools and exercises