Developing Management Skills by Baldwin/Bommer/Rubin distinguishes itself by exclusively focusing on teaching relevant skills, its learner-centered writing and its evidence-based foundation. This text’s problem-based approach draws students in with several fundamental and specific questions or challenges in the Manage What? feature opening every chapter. The learner-centered writing style and the focus on the actual skills that matter to career success as well as the chapter ending Tool Kits make this text a keeper.

Contenuti

INTRODUCTION: THE IMPORTANCE AND CHALLENGE OF LEARNING MANAGEMENT SKILLS

I. PERSONAL SKILLS

Chapter 1: Personal Effectiveness

Chapter 2: Communication

Chapter 3: Problem Solving & Ethics

II. INTERPERSONAL SKILLS

Chapter 4: Motivation

Chapter 5: Performance Management

Chapter 6: Power and Influence

Chapter 7: Leadership

III. GROUP & ORGANIZATIONAL SKILLS

Chapter 8: Team Effectiveness & Diversity

Chapter 9: Conflict and Negotiation

Chapter 10: Making Change

IV. CONCLUSION: BUILDING HIGH PERFORMANCE ORGANIZATIONS AND GREAT PLACES TO WORK

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