How to Disagree Without Being Disagreeable: Getting Your Point Across With the Gentle Art of Verbal Self-Defense

Suzette Haden Elgin

ISBN 10: 0471157058 / ISBN 13: 9780471157052

Editore: Jossey-Bass Inc Pub, 1997

Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Codice articolo G0471157058I3N00

Riassunto:

As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, or religion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in every situation

Informazioni sull'autore: Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley)

Dati bibliografici

Titolo: How to Disagree Without Being Disagreeable: ...
Casa editrice: Jossey-Bass Inc Pub
Data di pubblicazione: 1997
Legatura: Paperback
Condizione: Good
Condizione sovraccoperta: No Jacket