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Codice articolo 6545-9780852926352

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Titolo: The Disciplinary Interview (Training Extras)
Editore: - -
Lingua: Inglese
ISBN 10: 0852926359
ISBN 13: 9780852926352
Rilegatura: Paperback
Condizione: Very Good

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Riassunto

Progressive training programmes not only equip managers with basic skills and competencies, but deploy innovative, wide-ranging learning strategies to ensure continuous development. Specifically designed as flexible support material, "Training Extras" provides a simple framework to structure learning. This comprehensive series covers all the crucial skill areas for the first-time manager or supervisor, providing: the key issues in an easy-to-read style; diagrams, models and charts for clarity and quick reference; helpful starting points to build confidence and encourage "hands-on" practice; practical advice and tips based on real-life management issues and examples. The books should be useful as a quick reference update for busy practitioners and provide suitable study material up S/NVQ Level 4. This title should ensure that readers adopt the correct procedures, conduct productive interviews, and manage the outcome with confidence. It offers step-by-step guidance on the whole process, including: understanding the legal implications; investigating the facts; presenting the management case; probing the employee's case; probing the employer's case; diffusing conflict through skilful listening and questioning; distinguishing between conduct and competence; and weighing up the alternatives - dismissing or dropping the case, disciplining and improving performance through counselling and training. The price is for a minimum order of three books from the series, firm sale.

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Quantit� dell?ordine	Da 4 a 15 giorni lavorativi	Da 4 a 15 giorni lavorativi
Primo articolo	EUR 8.61	EUR 8.61

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