Riassunto:
Mental models existing as neural schemas in human mind evolve, as they assimilate domain knowledge and experiential insights or learn empirical relationships and discover techniques to order behaviour of entities in a system. The characteristics of systems behaviours are discerned and discovered amidst perceived chaos and experimented with during interactions within the system. The resultant cognitive understanding gained of organizational dynamics reveals the unfolding paradoxes underlying the structure and dynamics of systems behaviour. The dynamics of Human interactions within an Organization offer a rich source of exploratory treatise on systems behaviour. The prospective of engineering behaviours within an organisation by reinventing its systems, processes and methods of interactions has been leveraged by successful change champions in performing organizations. Efforts to model systems and design organisational interventions with a trans-disciplinary perspective would enable ‘build an organization for breakthroughs’. Comprehensive schematic focus on the relevant determinants of key performance dimensions, lead us to a deeper understanding of organisational dynamics and the underlying processes, parameters, manifestations, limiting considerations and driving forces. The unwritten laws of organizational behaviour can be visualized in terms of empirical relationships and orchestrated for change control with system parameters governing the systems architecture and behavioural dynamics. A scientific approach for steering and executing change in the desired direction would involve the combining an understanding of system operations and human resource management interventions. Executing transformative changes requires the adoption of appropriate techniques and methods to sustain changes through architecting systems, instituting mechanisms and establishing reinvented practices, to guarantee results. Monitoring and management of critical translational parameters for continuous improvements with diligence, persistence and perfection, with empowered individuals and teams is what accomplishes results. Perspectives for organisational transformation would need to encompass building systems, instituting processes, evolving methods, developing mechanisms and formulating policies that support interventions. Initiatives for restructuring the deployment of human resources, advocacy, communication, employee engagement and intensive capacity building will need to accompany the pursuit of transformative changes. Intelligent design of systems and architecting ERP solutions would enable develop insights and understand organisational performances at various levels, while attempting to plan and execute interventions leveraging collaboration and teamwork for persistent problem solving. This book presents the concepts and practices for executing key components of organizational transformation dynamics through practical strategies, approaches, methods and mechanisms with illustrations and examples of situations. A modest effort has been made to present a varied perspective of system dynamics and business process modelling to enlighten and inspire HR practitioners, change leaders and management practitioners who have a passion to make a difference in the organizations they serve.
L'autore:
The author is a Civil Servant who has contributed to the landscape of evolving maturity and thinking within Government agencies which are architecting enterprise solutions and eGovernance initiatives in India. He is presently serving as a Joint Secretary to the Govt. of India in the Dept. of Scientific and Industrial Research, Ministry of Science & Technology. He has served previously as Vice Chancellor of the Sikkim Manipal University. His other assignments include Director Dept. of Administrative Reforms, Director Technical Education, Govt. of Sikkim and District Magistrate North District Sikkim India. A Mechanical Engineer form Madras University, he obtained his PG Diploma in Management from Indian Institute of Management Bangalore and later did his MTech in Production Technology and PhD from Indian Institute of Technology Kharagpur.
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