Surveys how some successful companies have redesigned their structure and practices to do business on the Internet, and glean from them fundamental design principles for building an electronic business blueprint. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Marcia Robinson is the cofounder and president of e-Business Strategies. She has extensive experience in the service delivery and customer side of e-business for the financial services industry.
Dr. Ravi Kalakota is a pioneer in the area of e-commerce. He is the CEO of e-Business Strategies, a technology research and consulting practice, and has consulted extensively with start-ups and Fortune 1000 companies.
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