E-commerce customer service (a series of textbooks for the integration of new forms of e-commerce specialty)(Chinese Edition)

CHEN WEI MEI . LIU XIAO LIU . FAN YONG YAN BIAN

ISBN 10: 7568288897 / ISBN 13: 9787568288897

Editore: Beijing Institute of Technology Press

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Paperback. Pub Date: 2020-09-01 Pages: 161 Language: Chinese Publisher: Beijing Institute of Technology Press This book is divided into seven chapters. with a total of 72 hours.?Among them. the first chapter describes e-commerce customer service in general. including the concept and classification of e-commerce customer service. the quality requirements and job requirements of e-commerce customer service. and the shopping psychology of e-commerce buyers. This chapter requires about 12 Class h.

Codice articolo NU001863

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• Titolo: E-commerce customer service (a series of textbooks for the integration of new forms of e-commerce specialty)(Chinese Edition)
• Editore: Beijing Institute of Technology Press
• Lingua: Cinese
• ISBN 10: 7568288897
• ISBN 13: 9787568288897
• Rilegatura: paperback
• Condizione: New