Effect of Mobile Banking Software Complexities on Users Behaviour

Lingua: inglese

Editore: LAP Lambert Academic Publishing Nov 2015, 2015

365980181X / 9783659801815

Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermaniaBuchWeltWeit Ludwig Meier e.K.

Venditore con 5 stelle

Venditore AbeBooks dal 11 gennaio 2012

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Descrizione dell’articolo da parte del venditore

This item is printed on demand - it takes 3-4 days longer - Neuware -Mobile banking is one in an array of ICT tools that financial institutions are using to extend financial services to current customers and reduce transaction costs. The objective of the study was to determine mobile banking software complexities and their influence on users behavior among the customers in the commercial banking industry in Rwanda. A comparative survey research design, Convenience and purposive sampling method in selecting the four banks to be used in the study was used. The respondents were users currently registered and using mobile banking services. Data was collected from 353 respondents, from the four banks, through a self-constructed and statistically validated questionnaire. Data was analyzed using SPSS (21),- frequency, weighted mean standard deviation ANOVA and multiple regression analysis. Comparatively, results indicated :ease of use, mobility, result demonstrability, perceived security, authentication, speed of access, reliability, and site aesthetics as influencing customer commitment, while mobility, result demonstrability, perceived risk, authentication, speed of access, reliability and site aesthetics do not have any influence on customer trust 200 pp. Englisch. …

Codice articolo 9783659801815

Titolo
Effect of Mobile Banking Software Complexities on Users Behaviour
Autore
Abiud Moronge Machogu
Editore
LAP Lambert Academic Publishing Nov 2015
Anno di pubblicazione
2015
Condizione
Neu
Rilegatura
Taschenbuch
Lingua
inglese
ISBN 10
365980181X
ISBN 13
9783659801815
Peso dell'articolo
316 grammi
Dimensioni
220x150x13 mm

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Germania

Venditore con 5 stelle

Venditore AbeBooks dal 11 gennaio 2012

Tariffe di spedizione da Germania a U.S.A.

ArticoloDa 5 a 15 giorni lavorativiDa 5 a 15 giorni lavorativi
Primo articoloEUR 23,00EUR 23,00
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