Empowering Library Staff and Customers

Lingua: inglese

Editore: Bloomsbury Publishing Plc, US, 2026

9798216381655

Da: Rarewaves.com USA, London, London, Regno UnitoRarewaves.com USA

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Venditore AbeBooks dal 11 giugno 2025

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Descrizione dell’articolo da parte del venditore

""Essential reading for library leadership and administrators." - Library Journal, starred reviewLearn how to create a library culture that not only empowers and supports its staff but provides compassionate and innovative services, helping customers and communities thrive.Everyone wants a supportive workplace where they are valued, trusted, and empowered. Library staff also want to serve the diverse needs of their customers and community. Is it possible to have both? Yes! Learn how to create and sustain a library environment where the needs of staff and customers are mutually supported without sacrificing efficiencies. You'll discover how you can enhance employee satisfaction and performance while improving the quality of service provided to help build more successful communities. Real-world scenarios show why simple policy changes like allowing food and drink in the library or permitting sleeping can demonstrate trust and why flexibility in scheduling won't result in complete chaos at your branch. This guide provides ways to break down silos between management and front-line staff to work together for the advancement of all.The authors share on-the-ground examples of how to shift decision making from a "follow the rules or else" approach to a trauma-informed and flexible environment where the needs of both staff and customers are valued. You'll better understand how saying yes can improve your reputation, increase funding, and enhance your library's value to constituents. All levels of workers, from the newest library staffer to the CEO and governing board members, will benefit from this guidance-because everyone has a role in building a culture of teamwork, trust, and respect.…

Codice articolo LU-9798216381655

Titolo
Empowering Library Staff and Customers
Autore
Christine D. Feldmann, Catherine E. Hollerbach
Editore
Bloomsbury Publishing Plc, US
Anno di pubblicazione
2026
Condizione
New
Rilegatura
Hardback
Lingua
inglese
ISBN 13
9798216381655
Peso dell'articolo
600 grammi

Rarewaves.com USA

London, London, Regno Unito

Venditore con 5 stelle

Venditore AbeBooks dal 11 giugno 2025

Tariffe di spedizione da Regno Unito a U.S.A.

ArticoloDa 10 a 15 giorni lavorativiDa 10 a 15 giorni lavorativi
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