Essentials of Operations Management

Scott T. Young

ISBN 10: 1412925703 / ISBN 13: 9781412925709

Editore: Sage Publications, Inc, 2009

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nach der Bestellung gedruckt Neuware - Printed after ordering - Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, 'green' operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations-in an affordable text.Key Features Includes a complete chapter (Chapter 4) on managing the operations workforce-an important topic for the well-rounded operations managerApplies 'The Balanced Scorecard' approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measuresCovers sustainable operations in Chapter 7, including discussions of 'green' operations and why they are important for any new operations managerIncludes end-of-chapter projects and exercises that help students apply concepts to real-life situationsProvides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points. Codice articolo 9781412925709

Dati bibliografici

Titolo: Essentials of Operations Management

Casa editrice: Sage Publications, Inc

Data di pubblicazione: 2009

Legatura: Taschenbuch

Condizione: Neu

Descrizione articolo

Riassunto:

Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, "green" operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations—in an affordable text.

Key Features

• Includes a complete chapter (Chapter 4) on managing the operations workforce—an important topic for the well-rounded operations manager
• Applies "The Balanced Scorecard" approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measures
• Covers sustainable operations in Chapter 7, including discussions of "green" operations and why they are important for any new operations manager
• Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations
• Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points

L'autore:

Scott T. Young is Professor and Chairman of the Department of Management, Kellstadt Graduate School of Business at DePaul University. Previously, he was Associate Dean for Academic Programs (1997-1999) at the University of Utah. Awards and honors he has won include the Doctoral Faculty Teaching Award, 1994; Outstanding Teacher, U of Utah College of Business, 1988; and Joseph Rosenblatt Award for Innovative Education, U. of Utah, 1988. Professor Young has published numerous articles in journals such as the International Journal of Operations and Production Management, Review of Business, International Journal of Production Research, Journal of Operations Management, Journal of World Business, Information and Management, International Business Review, Production and Inventory Management Journal, Production and Operations Management, International Journal of Purchasing and Materials Management, and the Journal of Education for Business. In addition, he is author of Managing Global Operations, (with Winter Nie), Wesport, CT: Quorum Books, 1996.