Essentials of Systems Analysis & Design

BOOK FEATURES: *SDLC Framework Central to the development of an efficient information system is the systems development life cycle (SDLC). Each chapter opens with an SDLC figure with parts highlighted to show students how each chapter, and each SDLC phase, systematically builds on the other. We highlight four key SDLC steps: Planning and Selection; Analysis; Design; Implementation and Operations. *Internet Coverage and Features Electronic Commerce Application: Pine Valley Furniture WebStore: A furniture company founded in 1980 has decided to explore electronic commerce as an avenue to increase its market share. Should this company sell its products online? How would a team of analysts work together to develop, propose, and implement a plan? Beginning in Chapter 3, we explore the step-by-step process. Broadway Entertainment Company, Inc.: This end-of-chapter case illustrates how a fictional video and record retailer develops a Web-based customer relationship management system. This case first appears at the end of Chapter 2 and concludes at the end of Chapter 10. Net Search: Each chapter includes a boxed margin feature entitled "Net Search." Students can access http://www. prenhall.com/valacich to link to a specific site related to the topic within the chapter and complete an exercise. *Three Illustrative Fictional Cases Pine Valley Furniture: This case is introduced in Chapter 2 and revisited throughout the book. As key concepts are presented, they are applied and illustrated with this case. Hoosier Burger: Starting in Chapter 5, we use this case of a fast food restaurant to illustrate how analysts would develop and implement an automated food ordering system. Broadway Entertainment Company, Inc.: This video rental and music company extended case the illustrates key chapter concepts.

JOSEPH S. VALACICH is The George and Carolyn Hubman Distinguished Professor in Information Systems for the College of Business and Economics at Washington State University, Pullman. He received a B.S. degree in computer science and M.B.A. from the University of Montana, and a Ph.D. degree in management information systems from the University of Arizona. He is a member of the Institute for Operations Research and Management Sciences (INFORMS), the Association for Computing Machinery (ACM), and is a chapter member of the Association for Information Systems (AIS). He was awarded the Outstanding Faculty Service Award from the Washington State University College of Business and Economics in 1997.

Prior to his academic career, Dr. Valacich worked in the information systems field as a programmer, systems analyst, and technical product manager. He has conducted numerous corporate training and executive development programs for organizations, including AT&T, Dow Chemical, EDS, Exxon, FedEx, General Motors, and Xerox.

Dr. Valacich serves on the editorial board of Small Group Research and was formerly an associate editor for MIS Quarterly. His research has appeared in publications such as MIS Quarterly, Information Systems Research, Management Science, and Academy of Management Journal. With Leonard M. Jessup, he coedited the book Group Support Systems: New Perspectives for MacMillan in 1993 and co-authored Information Systems Foundations for QUE Education and Training in 1999. Dr. Valacich is a co-author with Jeffery A. Hoffer and Joey F. George of the best-selling Modern Systems Analysis and Design, 2nd Edition, published by Addison-Wesley.

JOEY F. GEORGE is a professor and Thomas L. Williams Jr. Eminent Scholar in Information Systems in the College of Business at Florida State University. Dr. George earned his bachelor's degree at Stanford University in 1979 and his Ph.D. in management at the University of California t Irvine in 1986. He was previously the Edward G. Schlieder Chair of Information Systems in the E.J. Ourso College of Business Administration at Louisiana State University. He also served at Florida State University as Chair of the Department of Information and Management Sciences from 1995 and 1998.

Dr. George has published over thirty articles in such journals as Information Systems Research, Communications of the ACM, MIS Quarterly, Journal of MIS, and Communication Research. His research interests focus on the use of information systems in the workplace, including computer-based monitoring, desktop computing, and group support systems.

Dr. George is co-author of the textbook Modern Systems Analysis and Design, 2nd Edition, published in 1999 by Addison-Wesley. He currently serves as an associate editor for Information Systems Research, a position he has held since 1996. He also served as an associate editor for MIS Quarterly from 1992 through 1997. He is a member of the editorial boards for Information Technology and People (since 1990), Internet Research (since 1998), and is senior editor for the new journal eServices Quarterly. Dr. George was the vice chair of the Program Committee for the 1999 International Conference on Information Systems (ICIS), and he is currently the conference cochair for the 2001 ICIS, to be held in New Orleans, Louisiana.

JEFFREY ALAN HOFFER is professor and chair of the Department of MIS and Decision Sciences in the School of Business Administration at University of Dayton. He also taught at Indiana University and Case Western Reserve University. Dr. Hoffer earned his A.B. from Miami University in 1969 and his Ph.D. from Cornell University in 1975.

Dr. Hoffer has published three college textbooks: Modern Systems Analysis and Design, 2nd Edition, with George and Valacich by Addison-Wesley; Information Technology for Managers: What Managers Need to Know, with DeHayes, Martin, and Perkins by Macmillan; and Modern Database Management, with McFadden and Prescott by Addison-Wesley. His research articles have appeared in numerous journals, including the Journal of Database Management, Small Group Research, Communications of the ACM, and Sloan Management Review. He has received research grants from IBM Corporation and the U.S. Department of the Navy.

Dr. Hoffer is co-founder of the International Conference on Information Systems and has served as a guest lecturer at Catholic University of Chile, Santiago, and the Helsinki School of Economics and Business in Mikkeli, Finland.