This streamlined discussion of ethical issues in the decision-making process supports and supplements any introduction to CIS or MIS textbook.Chapter One defines ethics. Chapter Two relates ethics to the use of technology. Chapter Three applies a four-step analysis process to an ethical dilemma, illustrating how to reach a defensible decision.The remaining chapters of 18 cases challenge the student to apply the knowledge gained in Chapters 1-3 to recognize, evaluate, and react responsibly to an ethical dilemma.The class-test cases are based on real business situations Case worksheets guide students in the case analysis.This edition offers new and expanded coverage of the Internet, privacy, and the ACM code.The Instructor's Manual contains case objectives, key ethical issues, discussion ideas, guidelines assigning and evaluating cases, strategies for managing classroom discussion, and lessons to be learned.
PART 1: APPROACHES TO ETHICAL DECISION MAKING
CHAPTER 1: Ethics and Ethical Decision Making
Why We Should Care About Ethics
Computer Ethics and Regular Ethics
Competing Factors that Affect Our Behavior
Value Judgments
The Types of Ethical Choices
Making Defensible Decisions
Summary
Annotated References
CHAPTER 2: Ethics and Information Technology
New Technologies, New Problems
Why is Ethical Computer Use a Special Challenge?
What is Unethical Computer Use?
Summary
Annotated References
CHAPTER 3: Solving Ethical Dilemmas: A Sample Case Exercise
A Four-step Analysis Process
Sample Case: Too Much of a Good Thing
Discovering the Four-step Process
Summary
PART 2: THE CASES
Case 1: Levity or Libel -- An E-mail Effort
Case 2: Credit Woes -- Credit Bureau Decisions
Case 3: Something for Everyone -- Data Recombination
Case 3A: Something for Everyone -- Role-playing
Case 4: Abort, Retry, Ignore: Data Recovery
Case 5: Messages from All Over -- Who Controls E-mail
Case 6: A Job on the Side -- Part-time Consulting
Case 7: The New Job -- Offensive Graphics
Case 7A: The New Job -- Role-playing Version
Case 8: The Buyout -- Inappropriately Acquired Data
Case 9: Charades -- Stolen Password
Case 10: Laccaria and Eagle -- Restrictive Trade Practices
Case 11: Taking Bad with Good -- Bad Software
Case 12: The Engineer and the Teacher -- Copyright Ethics
Case 13: Test Data -- Confidential or Dummy Data
Case 14: The Brain Pick -- Knowledge-based System
Case 15: Trouble in Sardonia -- Overseas Copyright Ethics
Case 16: Bad Medicine -- Well-intentioned software
Case 17: Code Blue -- Patient Data
Case 18: Virtual Success -- Games Invade the Real World
Case 19: -- His Private Lab -- Student Computer Use
APPENDIX A: Ethics Codes and Policies
APPENDIX B: Worksheets for Four-step Analysis
Index