Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement

Kelly, Michael R.

ISBN 10: 1138464120 / ISBN 13: 9781138464124

Editore: Productivity Press, 2017

Riguardo questo articolo

176 pages. 11.02x8.50x0.59 inches. In Stock. Codice articolo __1138464120

Dati bibliografici

Titolo: Everyone's Problem Solving Handbook: ...

Casa editrice: Productivity Press

Data di pubblicazione: 2017

Legatura: Hardcover

Condizione: Brand New

Descrizione articolo

Riassunto:

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
3. Standardize: Ensure that useful actions are preserved.

Informazioni sull?autore:

Michael R. Kelly