Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance

Jim Clemmer

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Lingua: inglese

Editore: Clemmer Group, 1992

0771591667 / 9780771591662

Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

Venditore con 5 stelle

Venditore AbeBooks dal 20 dicembre 2007

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EUR 6,71

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Descrizione dell’articolo da parte del venditore

Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change.

Codice articolo 00105898834

Titolo
Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance
Autore
Jim Clemmer
Editore
Clemmer Group
Anno di pubblicazione
1992
Condizione
Very Good
Rilegatura
Paperback
Lingua
inglese
ISBN 10
0771591667
ISBN 13
9780771591662
Edizione
seconda edizione

World of Books (was SecondSale)

Montgomery, IL, U.S.A.

Venditore con 5 stelle

Venditore AbeBooks dal 20 dicembre 2007

Tariffe di spedizione nazionale per U.S.A.

ArticoloDa 4 a 12 giorni lavorativiDa 3 a 6 giorni lavorativi
Primo articoloEUR 0,00EUR 9,73
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

Informazioni sull’azienda del venditore

SBYB, Inc.

900 Knell Rd
Montgomery, IL U.S.A. 60538