Follow the Learner: The Role of a Leader in Creating a Lean Culture

Bahri, Sami, Dr.

ISBN 10: 193410924X / ISBN 13: 9781934109243

Editore: Lean Enterprises Inst Inc, 2009

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Codice articolo S_433677738

Dati bibliografici

• Titolo: Follow the Learner: The Role of a Leader in Creating a Lean Culture
• Editore: Lean Enterprises Inst Inc
• Data di pubblicazione: 2009
• Lingua: Inglese
• ISBN 10: 193410924X
• ISBN 13: 9781934109243
• Rilegatura: Paperback
• Edizione: seconda edizione
• Condizione: Very Good

Descrizione articolo

Riassunto

The Lean Dentist tells how a dental group transforms itself from typical batch-and-queue patient treatment to improved and profitable "one-patient flow." Formerly known as Follow the Learner, this book follows the effort, engagement, and success of Dr. Sami Bahri and his team, as they work through the ideas of lean in all areas of their patient-focused practice.Shingo Research and Professional Publication Award recipientIn the second edition of his book, The Lean Dentist: Establishing One-Piece Flow in a Patient Environment, Dr. Sami Bahri describes how he and the staff in his dental practice transformed their work and their thinking from a traditional batch-and-queue approach to one focused directly on the needs of the patient.Dr. Bahri has created an honest and straightforward look at personal and organizational transformation based on the ideas of lean problem solving and one-patient flow. He describes the experiments that led to rapid improvement and dramatic change. He has created a model of continuous improvement that lean thinkers everywhere can understand and relate to.The best thing about this book is that it is practical, simple, and makes me think "let's just go try some of these ideas in our practice." If you work in an outpatient clinic of any sort, read this! —John Toussaint, Founder and President ThedaCare Center for Healthcare Value