Four years since its introduction where is Choose and Book (C&B)

Stanley Zengeya

ISBN 10: 3659363170 / ISBN 13: 9783659363177

Editore: LAP Lambert Academic Publishing Apr 2013, 2013

Riguardo questo articolo

Neuware -Improving the quality of health care and services is a priority for the NHS, and for commissioners, managers, practitioners and service users. However, to improve we must first know what already exists. The primary way to do this is to measure what is being provided by evaluating current services. At its inception, the National Health Service (NHS) was originally designed to give priority to collective needs rather than individual wants. Patient choice was not on the policy agenda within the NHS until the market oriented reforms in the 1990s. Even then it was not vigorously pursued and was mostly concerned with decisions made by general practitioner fund holders contracting services from hospitals on behalf of patients (Le Grand et al, 1998). New Labour introduced the concept of the citizen as consumer occupying a central position in its approach to modernising the public sector (Blair, 2003). By allowing patients to choose, hospitals would compete openly triggering improvements in efficiency, quality, equity and responsiveness in the NHS (DH, 2003). This Service evaluation was undertaken to assess the use of the Choose & Book referral system in a single large borough.Books on Demand GmbH, Überseering 33, 22297 Hamburg 76 pp. Englisch.

Codice articolo 9783659363177

Dati bibliografici

• Titolo: Four years since its introduction where is Choose and Book (C&B)
• Editore: LAP Lambert Academic Publishing Apr 2013
• Data di pubblicazione: 2013
• Lingua: Inglese
• ISBN 10: 3659363170
• ISBN 13: 9783659363177
• Rilegatura: Taschenbuch
• Condizione: Neu
• Dimensioni: 220 L x 150 A x 6 P (millimetri) 220 millimetri di larghezza per 150 millimetri di altezza per 6 millimetri di profondità
• Peso: 131 grammi

Descrizione articolo

Riassunto

Improving the quality of health care and services is a priority for the NHS, and for commissioners, managers, practitioners and service users. However, to improve we must first know what already exists. The primary way to do this is to measure what is being provided by evaluating current services. At its inception, the National Health Service (NHS) was originally designed to give priority to collective needs rather than individual wants. Patient choice was not on the policy agenda within the NHS until the market oriented reforms in the 1990s. Even then it was not vigorously pursued and was mostly concerned with decisions made by general practitioner fund holders contracting services from hospitals on behalf of patients (Le Grand et al, 1998). New Labour introduced the concept of the citizen as consumer occupying a central position in its approach to modernising the public sector (Blair, 2003). By allowing patients to choose, hospitals would compete openly triggering improvements in efficiency, quality, equity and responsiveness in the NHS (DH, 2003). This Service evaluation was undertaken to assess the use of the Choose & Book referral system in a single large borough.

Informazioni sull?autore

Stanley T. Zengeya MBChB, MRCP(UK), MMeD (Paeds), FRCPCH & MSc. Consultant Paediatrician, Great Western Hospital. My Dissertation for an MSc with the University of Warwick (2010), a Service Evaluation of the use of the "Choose & Book referral system" focusing on the challenges faced by frontline healthcare professionals was awarded a distinction.