Government Agencies: Practices and Lessons from 30 Countries (Public Sector Organizations)

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VIBEKE NORMANN ANDERSEN Associate Professor, Department of Political Science and Public Management, Syddanksk Universitet, DenmarkJOAQUIM FILIPE ARAÚJO Associate Professor, School of Economics and Management Universidade do Minho, PortugalCHRIS AULICH Professor, ANZSOG Institute for Governance, University of Canberra, AustraliaTOBIAS BACH Research Fellow, University of Hannover, GermanyDAN OCTAVIAN BALICA Research assistant, Babes-Bolyai University, RomaniaDARIO BARBIERI SDA Bocconi, ItalyNICOLA BELLÉ Researcher, Bocconi University, ItalyBIDHYA BOWORNWATHANA Associate Professor, Department of Public Administration, Faculty of Political Science, Chulalongkorn University, Bangkok, ThailandRICHARD BOYLE Head of Research, Institute of Public Administration, IrelandGEORGE BOYNE Professor, Cardiff University, UKSARA DEMUZERE Researcher, Catholic University of Leuven, BelgiumPAOLO FEDELE Assistant Professor, Udine University, ItalyDAVIDE GALLI Assistant Professor, Bocconi University, ItalyPATRÍCIA GOMES Researcher, School of Economics and Management Universidade do Minho, PortugalROBERT GREGORY Professor of Political Science, School of Government Victoria, University of Wellington, New ZealandGYÖRGY HAJNAL Associate Professor, Corvinus University of Budapest, Hungary JOHN HALLIGAN Professor, University of Canberra, AustraliaGERHARD HAMMERSCHMID Assistant Professor, Vienna University of Economics and Business Administration, AustriaMORTEN BALLE HANSEN Assistant Professor, University of Southern Denmark - Syddansk Universitet, DenmarkCALIN EMILIAN HINTEA Professor, Public Administration Department, Babes Bolyai University, Romania ETIENNE HUBER Research Assistant, University of Bern, Switzerland ADRIAN V. HUDREA Researcher, Public Administration Department, Babes-Bolyai University, RomaniaNASIRA JABEEN Professor and Director, Institute of Administrative Sciences, University of Punjab, PakistanMUHAMMAD ZAFAR IQBAL JADOON Professor, Institute of Administrative Sciences, University of Punjab, PakistanOLIVER JAMES Professor, University of Exeter, UKJOHANNA JOKISUU Researcher, University of Vaasa, FinlandIVAN KOPRI? Professor, Faculty of Law, University of Zagreb, Croatia ARNDT KRISCHOK Researcher, Hertie School of Governance, GermanyFRANÇOIS LAFARGE Ecole Nationale d'Administration and University of Strasbourg, FranceDAVID LEVI-FAUR Professor, Department of Political Science and The Federmann School of Public Policy, The Hebrew University, IsraelSHIMON LIVSHITZ Researcher, Department of Political Science, The Hebrew University, IsraelMUIRIS MACCARTHAIGH Research Officer, Institute of Public Administration, IrelandZILVINAS MARTINAITIS Lecturer, Vilnius University, LithuaniaSILVIA M. MENDES Associate Professor, School of Economics and Management, Universidade do Minho, PorugalALICE MOSELEY Research Fellow, University of Exeter, United KingdomANAMARIJA MUSA Assistant Professor, Faculty of Law, University of Zagreb, Croatia VITALIS NAKRO IS Associate Professor, Vilnius University, LithuaniaJURAJ NEMEC Professor, Matej Bel University Banska Bystrica, SlovakiaBIRGITTA NIKLASSON Researcher, Department of Political Science, University of Gothenburg, SwedenEDOARDO ONGARO Professor, SDA Bocconi School of Management, ItalyMARTIN PAINTER Professor, City University of Hong Kong, ChinaSALVADOR PARRADO Associate Professor, UNED (Spanish Distance Learning University), Madrid, SpainB. GUY PETERS Maurice Falk Professor of American Government, University of Pittsburgh, USANICOLAI PETROVSKY Assistant Professor, University of Kentucky, U.S.A.JON PIERRE Professor, University of Gothenburg, SwedenTIINA RANDMA Liiv Professor, Tallinn University of Technology, EstoniaAISHA RIZWAN Lecturer, Institute of Administrative Sciences, University of Punjab, PakistanJAN ROMMEL PhD student, Catholic University of Leuven, BelgiumPAUL G. RONESS Professor, University of Bergen, NorwayKRISTIN RUBECKSEN Research Fellow, University of Bergen, NorwayARI SALMINEN Professor, University of Vaasa, FinlandKÜLLI SARAPUU Research Fellow, Tallinn University of Technology, EstoniaKARIN STEIGENBERGER Researcher, University of Vienna, AustriaRETO STEINER Professor, University of Bern, SwitzerlandANDREW SULLE, Dr., University of Dar es Salaam, TanzaniaOLLI-PEKKA VIINAMÄKI Senior Researcher, University of Vaasa, FinlandROGER WETTENHALL Emeritus Professor and Visiting Professor, ANZSOG Institute for Governance, University of Canberra, AustraliaKUTSAL YESILKAGIT Associate Professor, University of Utrecht, The Netherlands

VIBEKE NORMANN ANDERSEN Associate Professor, Department of Political Science and Public Management, Syddanksk Universitet, DenmarkJOAQUIM FILIPE ARAÚJO Associate Professor, School of Economics and Management Universidade do Minho, PortugalCHRIS AULICH Professor, ANZSOG Institute for Governance, University of Canberra, AustraliaTOBIAS BACH Research Fellow, University of Hannover, GermanyDAN OCTAVIAN BALICA Research assistant, Babes-Bolyai University, RomaniaDARIO BARBIERI SDA Bocconi, ItalyNICOLA BELLÉ Researcher, Bocconi University, ItalyBIDHYA BOWORNWATHANA Associate Professor, Department of Public Administration, Faculty of Political Science, Chulalongkorn University, Bangkok, ThailandRICHARD BOYLE Head of Research, Institute of Public Administration, IrelandGEORGE BOYNE Professor, Cardiff University, UKSARA DEMUZERE Researcher, Catholic University of Leuven, BelgiumPAOLO FEDELE Assistant Professor, Udine University, ItalyDAVIDE GALLI Assistant Professor, Bocconi University, ItalyPATRÍCIA GOMES Researcher, School of Economics and Management Universidade do Minho, PortugalROBERT GREGORY Professor of Political Science, School of Government Victoria, University of Wellington, New ZealandGYÖRGY HAJNAL Associate Professor, Corvinus University of Budapest, Hungary JOHN HALLIGAN Professor, University of Canberra, AustraliaGERHARD HAMMERSCHMID Assistant Professor, Vienna University of Economics and Business Administration, AustriaMORTEN BALLEHANSEN Assistant Professor, University of Southern Denmark - Syddansk Universitet, DenmarkCALIN EMILIAN HINTEA Professor, Public Administration Department, Babes Bolyai University, Romania ETIENNE HUBER Research Assistant, University of Bern, Switzerland ADRIAN V. HUDREA Researcher, Public Administration Department, Babes-Bolyai University, RomaniaNASIRA JABEEN Professor and Director, Institute of Administrative Sciences, University of Punjab, PakistanMUHAMMAD ZAFAR IQBAL JADOON Professor, Institute of Administrative Sciences, University of Punjab, PakistanOLIVER JAMES Professor, University of Exeter, UKJOHANNA JOKISUU Researcher, University of Vaasa, FinlandIVAN KOPRI? Professor, Faculty of Law, University of Zagreb, Croatia ARNDT KRISCHOK Researcher, Hertie School of Governance, GermanyFRANÇOIS LAFARGE Ecole Nationale d'Administration and University of Strasbourg, FranceDAVID LEVI-FAUR Professor, Department of Political Science and The Federmann School of Public Policy, The Hebrew University, IsraelSHIMON LIVSHITZ Researcher, Department of Political Science, The Hebrew University, IsraelMUIRIS MACCARTHAIGH Research Officer, Institute of Public Administration, IrelandZILVINAS MARTINAITIS Lecturer, Vilnius University, LithuaniaSILVIA M. MENDES Associate Professor, School of Economics and Management, Universidade do Minho, PorugalALICE MOSELEY Research Fellow, University of Exeter, United KingdomANAMARIJA MUSA Assistant Professor, Facultyof Law, University of Zagreb, Croatia VITALIS NAKRO IS Associate Professor, Vilnius University, LithuaniaJURAJ NEMEC Professor, Matej Bel University Banska Bystrica, SlovakiaBIRGITTA NIKLASSON Researcher, Department of Political Science, University of Gothenburg, SwedenEDOARDO ONGARO Professor, SDA Bocconi School of Management, ItalyMARTIN PAINTER Professor, City University of Hong Kong, ChinaSALVADOR PARRADO Associate Professor, UNED (Spanish Distance Learning University), Madrid, SpainB. GUY PETERS Maurice Falk Professor of American Government, University of Pittsburgh, USANICOLAI PETROVSKY Assistant Professor, University of Kentucky, U.S.A.JON PIERRE Professor, University of Gothenburg, SwedenTIINA RANDMA Liiv Professor, Tallinn University of Technology, EstoniaAISHA RIZWAN Lecturer, Institute of Administrative Sciences, University of Punjab, PakistanJAN ROMMEL PhD student, Catholic University of Leuven, BelgiumPAUL G. RONESS Professor, University of Bergen, NorwayKRISTIN RUBECKSEN Research Fellow, University of Bergen, NorwayARI SALMINEN Professor, University of Vaasa, FinlandKÜLLI SARAPUU Research Fellow, Tallinn University of Technology, EstoniaKARIN STEIGENBERGER Researcher, University of Vienna, AustriaRETO STEINER Professor, University of Bern, SwitzerlandANDREW SULLE, Dr., University of Dar es Salaam, TanzaniaOLLI-PEKKA VIINAMÄKI Senior Researcher, University of Vaasa, FinlandROGER WETTENHALL Emeritus Professor andVisiting Professor, ANZSOG Institute for Governance, University of Canberra, AustraliaKUTSAL YESILKAGIT Associate Professor, University of Utrecht, The Netherlands