This newly-revised sixth edition summarizes practical skills for communication strategy, writing, and speaking—especially important in today's workplace. Chapter topics cover how to efficiently compose written documents, editing for brevity and style, presentations and visual aids, special speaking situations, and listening skills. For anyone who needs to communicate in today's business or professional environment.

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Listed as one of the five business "books you shouldn't miss." ― Wall Street Journal

"Short, professional, and readable ...indispensable for successful communication in today's business environment." ― Journal of Business and Technical Communication

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