Riassunto
Two technology and innovation leaders reveal dozens of tactics that enabled them to accomplish seemingly impossible reforms in organizations of all types and sizes
Hack Your Bureaucracy will show you how to get big things done and make a lasting impact, whether you just started your first entry-level job, run the entire company, or just feel trapped by your condo association bylaws. The authors are two former White House officials with broad experience in the public and private sectors. Nick Sinai, now a venture capitalist and Harvard professor, was the US Deputy Chief Technology Officer when Marina Nitze came on board to improve one of the world’s most dysfunctional bureaucracies—the US Department of Veterans Affairs—where it seemed impossible to get even the smallest thing done. But Nitze figured out ways to make lasting changes in a short time—like enrolling over a million veterans in healthcare, consolidating VA’s nearly 2,000 different websites and phone numbers, and dramatically improving veterans’ trust in the system. Nitze has gone on to co-found crisis management firm Layer Aleph, where she tackles everything from improving vaccination programs to the foster care system.
Nitze and Sinai apply their experience in government, business, and academia to offer an accessible and entertaining book on bureaucracy-busting. It explores one of the central misunderstandings of leadership: change doesn’t happen just because the person in charge declares it should, even if that person is the CEO of your company or President of the United States. The instigator of massive change is often an employee who takes matters into their own hands.
Hack Your Bureaucracy addresses the reality that bureaucracies are explicitly designed not to change on a dime. And, while deep respect for an existing organization juxtaposed against a fierce urgency for change may seem paradoxical, navigating those conflicting forces is the key to making a lasting impact. The word “hack” can be interpreted in many ways—some negative—in today’s world. But Hack Your Bureaucracy shows how the best bureaucracy hackers are not insubordinate; instead, they’re able to employ “healthy irreverence.” It features dozens of strategies, from making authentic allies and building your case for change to understanding the DNA of your organization and figuring out how to use the bureaucracy against itself. Alongside Nitze and Sinai’s own stories, they offer concrete examples from their fellow bureaucracy-hackers who employed these tactics in the toughest, largest, and most complex of environments—whether it’s a Fortune 500 company, a university, non-profit, government agency, or even a local PTA.
Informazioni sugli autori
Marina Nitze is currently a partner at Layer Aleph, a crisis response firm that specializes in restoring complex software systems to service. Marina is also a fellow at New America's New Practice Lab, where she works on improving America's foster care system. Marina was most recently the Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama, after serving as a Senior Advisor on technology in the Obama White House and as the first Entrepreneur-in-Residence at the U.S. Department of Education. She serves on the board of TurbineOne and advisory boards of Foster America, Smartsheet, and Think of Us; created TaskTackler, the personal productivity app for Type-A personalities; and previously authored the book Business Efficiency for Dummies. She lives in Seattle, WA.
Nick Sinai is a Senior Advisor at Insight Partners, a VC and private equity firm, and serves on the boards of Rebellion Defense, HawkEye360, LeoLabs, Shift5, and BrightBytes. Nick is also Adjunct Faculty at Harvard Kennedy School and a Senior Fellow at the Belfer Center for Science and International Affairs. Nick served as U.S. Deputy Chief Technology Officer in the Obama White House, and prior, played a key role in crafting the National Broadband Plan at the FCC. Recently, Nick co-founded the U.S. Digital Corps, a new two-year federal fellowship for early-career technologists, launched in the summer of 2021. He lives in Westwood, MA.
Marina Nitze is currently a partner at Layer Aleph, a crisis response firm that specializes in restoring complex software systems to service. Marina is also a fellow at New America's New Practice Lab, where she works on improving America's foster care system. Marina was most recently the Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama, after serving as a Senior Advisor on technology in the Obama White House and as the first Entrepreneur-in-Residence at the U.S. Department of Education. She serves on the board of TurbineOne and advisory boards of Foster America, Smartsheet, and Think of Us; created TaskTackler, the personal productivity app for Type-A personalities; and previously authored the book Business Efficiency for Dummies. She lives in Seattle, WA.
Nick Sinai is a Senior Advisor at Insight Partners, a VC and private equity firm, and serves on the boards of Rebellion Defense, HawkEye360, LeoLabs, Shift5, and BrightBytes. Nick is also Adjunct Faculty at Harvard Kennedy School and a Senior Fellow at the Belfer Center for Science and International Affairs. Nick served as U.S. Deputy Chief Technology Officer in the Obama White House, and prior, played a key role in crafting the National Broadband Plan at the FCC. Recently, Nick co-founded the U.S. Digital Corps, a new two-year federal fellowship for early-career technologists, launched in the summer of 2021. He lives in Westwood, MA.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
