Handbook of Corporate Performance Management. Questo articolo non è disponibile.
Lingua: inglese
Editore: John Wiley & Sons 2011-09-30, 2011
- Rilegato
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Codice articolo 6666-WLY-9780470669365
- Titolo
- Handbook of Corporate Performance Management
- Autore
- Mike Bourne, Pippa Bourne
- Editore
- John Wiley & Sons 2011-09-30
- Anno di pubblicazione
- 2011
- Condizione
- New
- Rilegatura
- Hardcover
- Lingua
- inglese
- ISBN 10
- 0470669365
- ISBN 13
- 9780470669365
The Handbook of Corporate Performance Management takes a practical approach, offering guidance on what works, tools to use, and how leadership makes an essential contribution to success.
THE BOOK IS BROADLY DIVIDED INTO FOUR SECTIONS:
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Section One Provides the essential toolkit for setting up and implementing a corporate performance management system. It covers the processes and approaches you need to make it work.
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Section two explains how you can use performance management to manage your business from tracking performance through the management review process to checking whether your strategy is still appropriate.
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Section three provides guidance for measuring specific key areas; financial performance, staff performance, customers, processes, competence and resource development, and sustainability.
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Section four is about bringing it all together. Case studies of individuals from widely differing organisations, who have all delivered great results, illustrate the importance of good leadership in creating a culture of high performance.
The Handbook of Corporate Performance Management is the essential guide to using performance measurement and management to get the best out of your business.
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Informazioni sull’autore
Pippa Bourne is regional Director for ICAEW, the membership organisation supporting Chartered Accountants around the world. She has an MBA and is a chartered marketer and has experience in marketing and general management roles. In her early business career she held marketing roles in research and analysis. Following this she ran a number of successful profit centres within a university and professional bodies. she used the Balanced Scorecard to enable a culture change within one of these organisations, refocusing the business and improving performance. She is the co-author of Balanced Scorecard - Instant Manager, Balanced Scorecard in a Week, Achieving High Performance, Motivating People and change Management in a Week, and was an editor of the journal Measuring Business Excellence.
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