The Handbook of Facilities Management: A Guide to Integrated Excellence

In today’s dynamic and complex business environment, integrated facilities management has become an essential function for organizations navigating decentralized and often overlooked departments across multiple real estate properties and diverse geographical locations.

The demand for a cohesive and strategic approach to construction, facilities management, finance, real estate, and the supply chain, has shifted from being merely advantageous to being a critical necessity. Such an approach mitigates risk, optimizes resources, and enhances cost efficiency. This book is relevant to all enterprises in every industry, but it continually highlights the healthcare industry because that environment is arguably the best example of the complexity, challenges, and pressures in creating and maintaining facilities management unity.

The premise of the book presents facilities management practices as the rule rather than the exception, and details how disjointed operations, uncoordinated vendor management, and insufficient oversight can lead to inefficiencies, increased organizational risk, and potential threats to continuity and financial performance. Given this, the author offers operational, managerial, and technological solutions for the reader.

Steve F. Sawyer is an executive with diverse experience in transforming integrated facilities management, commercial real estate, and global supply chain operations for Fortune 500 and private sector companies. He has a proven track record aligning multi-billion-dollar procurement, capital planning, and vendor strategies to deliver substantial cost savings and operational efficiencies.

Since 2020 he has been Executive Vice President-Operations and Technology for SolvingX, LLC, which provides technology and operational solutions in global supply chain, integrated facilities management.

He has held executive leadership positions in major facilities, supply chain and real estate industry companies, including:

• Jones, Lang Lasalle, Inc. (JLL), a global real estate services company with offices in 80 countries. where he served as Vice President, Sourcing and Procurement for the Americas in both Category Management and Facilities & Real Estate Operations. He led efforts to develop and integrate 25 global business systems with a combined $16 billion in capital, construction, direct, indirect, & trailing spend.
• CBRE Inc., a Fortune 500 global facilities and real estate management company. Serving as Director of Strategic Sourcing, he directed the $180 million Americas spend, involving 150 hospitals and more than 3,000 non-hospital facilities totaling 25 million square feet.
• Premier Inc., the second largest healthcare-focused group purchasing organization (GPO) in the United States. As Director of Strategic Sourcing (Construction, Energy, Environmental Services, and Facilities), he led a $1billion, 50-category sourcing portfolio―driving 20% growth in vendor spend and contract utilization ($790,000,000 to $1billion) while ensuring full compliance across all sourcing activities.

Steve is a member of the Johnson Controls Healthcare Advisory Council for 2025 representing the Energy-as-a-Service, Fire/Life Safety, HVAC, & Securities sectors. Sitelink. He is also a 2025 Board Member for Sitelink, representing the Digital Twin and Building Information Modeling tech integrated with Augmented Reality sectors.

With a coach-to-player leadership philosophy, is adept at building high-performing teams across healthcare, banking, retail, data centers, government, and real estate investment trust sectors.