May I Help You? : The Ultimate Customer Service Training Guide For Business Owners and Entrepreneurs

Lingua: inglese

Editore: Two Trees Publishing Group, 2025

0983758735 / 9780983758730

Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH

Venditore con 5 stelle

Venditore AbeBooks dal 14 agosto 2006

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Condizione: Nuovo

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Spedito da Germania a U.S.A.

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Descrizione dell’articolo da parte del venditore

nach der Bestellung gedruckt Neuware - Printed after ordering - Customer service can make or break a business. For Black-owned businesses in particular, service excellence isn't just about transactions - it's about cultural connection, trust, and community impact. May I Help You An Insight to Better Customer Service for Black Owned Businesses opened the conversation. Now this comprehensive training workbook equips you with the practical tools to put those insights into action.Inside this training guide, you'll find:Step-by-step exercises and self-audits to evaluate your currentcustomer service delivery.Leadership strategies to align your team with your mission and values.Real-world scenarios and reflection prompts that sharpen empathyprofessionalism, and consistency.Culturally aware principles that highlight the unique challenges andopportunities faced by Black-owned businesses.Action plans and checklists to strengthen daily habits and build customer loyalty.While this workbook is designed with Black-owned businesses in mind, its customer service principles are universal, providing tools and strategies that can be applied to any business seeking to create impactful, positive customer experiences.Whether you're a seasoned entrepreneur or just starting out, this workbook is your personal coaching tool - guiding you through the process of elevating your customer service from a simple interaction to a lasting experience. This isn't just about serving customers, it's about building a business your community can trust, support, and celebrate.

Codice articolo 9780983758730

Dati bibliografici

Titolo
May I Help You? : The Ultimate Customer Service Training Guide For Business Owners and Entrepreneurs
Autore
Damon Darrell
Editore
Two Trees Publishing Group
Anno di pubblicazione
2025
Condizione
Neu
Rilegatura
Taschenbuch
Lingua
inglese
ISBN 10
0983758735
ISBN 13
9780983758730
Peso dell'articolo
683 grammi
Dimensioni
280x216x15 mm

AHA-BUCH GmbH

Einbeck, Germania

Venditore con 5 stelle

Venditore AbeBooks dal 14 agosto 2006

Tariffe di spedizione da Germania a U.S.A.

ArticoloDa 5 a 7 giorni lavorativiDa 7 a 10 giorni lavorativi
Primo articoloEUR 30,50EUR 30,50
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