High Performance Through Process Excellence: From Strategy to Execution with Business Process Management
Lingua: inglese
Editore: Springer, 2011
- Rilegato
- Usato

Da: Phatpocket Limited, Waltham Abbey, HERTS, Regno UnitoPhatpocket Limited
Venditore AbeBooks dal 28 aprile 2005
Condizione: Usato - Buono
EUR 1,42
Quantità: 2 disponibili
Aggiungi al carrelloDescrizione dell’articolo da parte del venditore
Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Codice articolo Z1-U-002-01284
- Titolo
- High Performance Through Process Excellence: From Strategy to Execution with Business Process Management
- Autore
- Kirchmer, Mathias
- Editore
- Springer
- Anno di pubblicazione
- 2011
- Condizione
- Good
- Rilegatura
- Rilegato
- Lingua
- inglese
- ISBN 10
- 364221164X
- ISBN 13
- 9783642211645
- Edizione
- seconda edizione
Continuously changing customer and market requirements as well as new developments in information technology have become a dominating factor in today's business environment. To be successful enterprises have to adapt quickly to new opportunities and threats. They have to take smart decision and execute fast. Innovation and agility become important success factors.
The Management of Process Excellence (MPE) is the main enabler. It helps achieving immediate benefits while building lasting process management capabilities. MPE links strategy with people and technology based execution. Service Oriented Architectures (SOA), Web 2.0 or "cloud computing" support this approach. The right process governance, including centers of excellence, and knowledge assets in form of reference models increase the delivered value again. The resulting next generation enterprise is ready for long term success.
The book discusses how business process management delivers real value in private and public sector organizations around the world. It addresses executives and managers as well as educators and students.
"Riassunto" può appartenere a un’altra edizione di questo titolo.
Dalla quarta di copertina
Continuously changing market requirements as well as new developments in information technology have become a dominating factor in today's business environment. To be successful enterprises have to adapt quickly to new opportunities and threats. They have to take smart decision and execute fast. Innovation and agility become important success factors.
The Management of Process Excellence (MPE) is the main enabler. It helps achieving immediate benefits while building lasting process management capabilities. MPE links strategy with people and technology based execution. SOA, Web 2.0 or "cloud computing" support this approach. The right process governance, including centers of excellence, and knowledge assets in form of reference models increase the delivered value again.
Process excellence is not optional, but a necessity for companies competing in the new global economy. This book is an important contribution to the field and will help managers harness the power of process excellence to drive better performance.
Dr. Michael Hammer, Author of Reengineering the Corporation, Boston, USA
Managing an organization's business processes distinctively well can be a fundamental source of competitive advantage in today's fast growing global economy. Doing so however requires a unique cohesion between strategic vision, operational execution, and information technology sophistication. Dr. Kirchmer's wide experience in helping organization's Manage Business Process Excellence is succintly captured in this well thought out book.
Thomas Kurian, Senior Vice President, Oracle Corporation, Redwood Shores, USA
Business Process Management helps you to really understand your business and manage essential process innovation opening new ways to growth. Based on his profound experience in this area Dr. Kirchmer presents a clear vision how to do it best.
Falko Lameter, CIO, Kaeser Compressors, Coburg, Germany
Kirchmer s book takes the concept of process excellence into the 21st century. He explains how processes evolve, how process management encourages innovation, and why high growth starts with the foundation of world-class processes.
Bill McDermott, CEO, SAP Deutschland, Walldorf, Germany
Companies that lack an integrated business process management structure cannot fully leverage the advantages inherent in current released versions of enterprise software. This gap in effective business process management (BPM) practice places these businesses in a position of competitive disadvantage. Dr. Kirchmer s book outlines a clear, straightforward path for any organization to move to BPM and improve to process excellence.
Steve Tieman, Vice President, Technical Integration Lead, Strategic Modernization Initiative, Estee Lauder Companies, New York, USA
"Kirchmer's book outlines how Business Process Management delivers real value to an organization. It shows how companies can achieve competitive advantage by moving more effectively from business strategy to people and IT based execution. The book is an important contribution to establishing business process management as a high impact management discipline."
Sander van 't Noordende, Group Chief Executive Officer Management Consulting, Accenture
"Descrizione articolo" può appartenere a un’altra edizione di questo titolo.
Phatpocket Limited
Waltham Abbey, HERTS, Regno Unito
Venditore AbeBooks dal 28 aprile 2005
Tariffe di spedizione da Regno Unito a U.S.A.
| Articolo | Da 5 a 19 giorni lavorativi | Da 1 a 3 giorni lavorativi |
|---|---|---|
| Primo articolo | EUR 12,39 | EUR 31,42 |
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Phatpocket Limited is a world class secondhand bookstore located in the Hertfordshire countryside in the United Kingdom. We specialize in textbooks across an enormous variety of subjects. We aim to provide a low cost source of high quality textbooks to the academic community. We also have a sizable collection of rare and collectible books. We are dedicated to providing our customers with the highest standard of customer service in the bookselling business.Phatpocket Limited is registered in England and Wales: No. 04924751.…
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