Hospitality Management: A Capstone Course. Questo articolo non è disponibile.Hospitality Management: A Capstone Course

For senior-seminar courses in 2-year and 4-year hospitality institutions and vocational schools; also appropriate for a first-semester course in hospitality master’s programs, as well as a reference tool for industry professionals.

 

This unique text helps students prepare for the hotel and restaurant operational tasks they’ll need when first hired in the industry. Both student and instructor-friendly, it offers extensive coverage of useful topics, operational situations, and management cases from the major areas of the hospitality curriculum. It challenges students’ competency in problem-solving, critical thinking, effective communication, ethical reasoning, quantitative analysis, and the use of technology.

Matt A. Casado is an Emeritus Professor in the School of Hotel and Restaurant Management at Northern Arizona University, Flagstaff. He is also the author of the Food and Beverage Service Manual, Conversational Spanish for Hospitality Managers and Supervisors, and Conversational Spanish Grammar for the Hospitality Classroom, published by John Wiley & Sons. His teaching specialty is hospitality operations, and his research interest centers on higher education hospitality curriculum. A veteran of the hospitality industry, he trained in Switzerland and England before managing hotels in Spain and the United States