Human-Centered Digitalization, Volume 1

This book presents select proceedings of the Joint International Conference on Humanizing Work and Work Environment (HWWE-2023), ACED2023, and BRICSplus HFE2023 conducted at IIM Mumbai. The conference proceedings examine a range of issues confronted by researchers and practitioners in the field of ergonomics and human factors engineering today. The topics dealt with in this volume include physical ergonomics, workplace design, product design for usability, user interface and experience design, assessment of cognitive workload, digital ergonomics, and other relevant topics in this domain. The book also discusses various methodological approaches used by researchers and scientists in the field of ergonomics, such as participatory ergonomics, survey research, experimental design, data-driven modeling, AI and ML methodologies in Ergonomics and HFE, and other recent approaches.

This book will be a useful reference for students, faculty, researchers, practitioners, professionals, and consultants in the field of ergonomics, human factors engineering, and worksystem design.

Sananda Das is Doctoral Research Scholar (PhD) at the Indian Institute of Management (IIM), Mumbai, India, working in the Operations and Supply Chain Management (O&SCM) domain. She completed her MSc. in Human Physiology Ergonomics Specialisation. Her research interests are Work-system design, Engineering Anthropometry, Biomechanics of human movement, Occupational ergonomics, Smart Retailing, Consumer Psychology, Digitalization in retailing, Supply Chain Management, Industrial Engineering, AR-VR Technology, and Artificial Intelligence. Currently, she is working on Digital Shopping Consumer Behaviour in retail for her thesis work.

Wasim Akram is Doctoral Research Fellow (PhD) in area of Operation and Supply chain Management at Indian Institute of Management Mumbai and his focused area is Ergonomics and Human Factor Engineering. He is working in the area of Operation and Supply Chain Management, Specialization in Human Factor Ergonomics. His Research Area is “Cognitive Ergonomics” and Thesis Topics- “Cognitive workload Measurement and its impact on Network Operation Centre (NOC) Operator”. He has experienced in teaching of Master’s Student in the area of Ergonomics, also expertise in Fieldwork management, Ergonomics Assessment, Occupational Safety, Ergonomics Tools and techniques handling Experimental work from ergonomics perspective.

Rauf Iqbal is Professor of Ergonomics and Human Factors Engineering at the Indian Institute of Management, Mumbai, India (formerly NITIE, India). He presently holds the position of Dean-Student Affairs at NITIE. His research interests are Work-system design, Engineering Anthropometry, Biomechanics of human movement, Occupational ergonomics, Supply Chain Management, and Safety management. He has published 125+ journal articles, edited books, and book chapters. He guided 12 PhD scholars. He is a member of various committees like the Foundation of Professional Ergonomics, USA, BRICS Plus Executive Committee for Human Factors and Ergonomics, the Ergonomics sectional committee for Bureau of Indian Standards, and the General Secretary of Indian Society of Ergonomics.

Vivek Khanzode is Professor at the Indian Institute of Management, Mumbai, India (formerly NITIE, Mumbai). He has completed his MTech and PhD from the Department of Industrial and Systems Engineering at the Indian Institute of Technology (IIT), Kharagpur. His research interests are lean manufacturing, manufacturing strategy, work system design, supply chain management, and simulation modeling. He has published over 40 articles in international journals like— IEEE Transactions on Engineering Management, Experts Systems with Applications, Safety Science, Rapid Prototyping Journal, Journal of Enterprise Information Management, Process Safety Progress, and Benchmarking.