Riassunto
                  Exploring the evolution in how people use and work with technology, the second edition of The Human-Computer Interaction Handbook captures the most important scientific and technical know-how in the field of HCI. It provides an updated, comprehensive overview of important research in the field, including insights directly applicable throughout the process of developing effective interactive information technologies. It features cutting-edge advances to the scientific knowledge base and visionary perspectives and developments that will fundamentally transform the way in which researchers and practitioners view the discipline.
As the seminal volume of HCI research and practice, the second editionfeatures contributions from a selection of eminent professionals in the field worldwide. It stands alone as the most essential resource available on the market. This edition of the volume thoroughly covers issues of accessibility and diversity, such as aging, literacy, hearing, vision, physical disabilities, and children. Additional topics addressed are sensor based interactions; tangible interfaces; augmented cognition; cognition under stress; ubiquitous and wearable computing; privacy and security. 
With contributions from over 130 researchers and professionals, over 5,500 references, 400 figures, and 100 tables, the book provides a wealth of data and a fresh perspective on the field. New topics and authors ensure the revision contains new information and insights, the latest in research and practice, while retaining its reputation for presenting authoritative information in an accessible manner.
                                            Contenuti
                                      
                  A Moving Target:  The Evolution of HCI, J. Grudin 
 Humans in HCI 
Perceptual-Motor Interaction: Some Implications for HCI, T. Welch, R. Chua, D. Weeks, and D. Goodman 
Human Information Processing: An Overview for Human-Computer Interaction, R. Proctor and K.-P. Vu 
Mental Models in Human-Computer Interaction, S. Payne 
Emotion in Human-Computer Interaction, S. Brave and C. Nass 
Cognitive Architecture, M. Byrne 
Task Loading and Stress in Human-Computer Interaction: Theoretical Frameworks and Mitigation Strategies, J.L. Szalma and P. Hancock 
Motivating, Influencing, and Persuading Users, B.J. Fogg, G. Cuellar, and D. Danielson 
Human Error Identification in Human Computer Interaction, N. Stanton 
 Computers in HCI 
Input Technologies and Techniques, K. Hinckley 
Sensor/Recognition-Based Input for Techniques, A. Wilson 
Visual Displays, H. Luczak, C. Schlick, M. Ziefle, and M. Park 
Haptic Interface, H. Iwata 
Non-speech Auditory Output, S. Brewster 
Network-Based Interaction, A. Dix 
User-Centered Interdisciplinary Design of Wearable Computers, T. Starner, D. Siewiorek, and A.S. Mailagic 
Design of Computer Workstations, M.J. Smith, P. Carayon, and W.J. Cohen 
 Designing Human-Computer Interactions 
Visual Design, P. Re and S. Watzman 
Global/Intercultural User-Interface Design, A. Marcus 
Conversational Interfaces and Technologies, C.-M. Karat, J. Vergo, D. Nahamoo, J. Lai, and N. Yankelovich 
Multimedia User Interface Design, A. Sutcliffe 
Multimodal Interfaces, S. Oviatt 
Adaptive Interfaces and Agents, A. Jameson 
Mobile Interaction Design in the Age of Experience Ecosystems, M. Susani 
Tangible User Interfaces, H. Ishii 
Achieving Psychological Simplicity: Measure and Methods to Reduce Cognitive Complexity, J. Thomas and J. Richards 
Information Visualization, S. Card 
Groupware and Computer Supported Cooperative Work, G. Olson and J. Olson 
HCI and the Web, H. Ashman 
Human-Centered Design of Decision Support Systems, P. Smith and N. Geddes 
Online Communities, P. Zaphiris 
Virtual Environments, K. Stanney and J.V. Cohn 
Human-Computer Interaction Viewed from the Intersection of Privacy, Security and Trust, J. Karat, C.-M. Karat, and C. Brodie 
 Application/Domain Specific Design 
Human Computer Interaction in Health Care, F. Sainfort, J. Jacko, and B.C. Booske 
Why We Play: Affect and the Fun of Games: Designing Emotions for Games, Entertainment Interfaces and Interactive Products, N. Lazzaro 
Motor Vehicle Driver Interfaces, P. Green 
Human Computer Interaction in Aerospace, S. Landry 
User-Centered Design in Games, R.J. Pagulayan, K. Keeker, D. Wixon, R.L. Romero, and T. Fuller 
 Designing for Diversity 
The Digital Divide, J. Cooper 
Information Technology and Older Adults, S. Czaja and C.C. Lee 
HCI for Kids, A. Bruckman and A. Bandlow 
Information Technology for Cognitive Support, A.F. Newell, A. Carmichael, P. Gregor, and N. Alm 
Physical Disabilities and Computing Technologies: An Analysis of Impairments, A. Sears, M. Young, and J. Feng 
Perceptual Impairments: New Advancements Promoting Technological Access, J.A. Jacko, H. Vitense, and I. Scott 
Universal Accessibility and Functionally Illiterate Populations, W. Gribbons 
Computing Technologies for Deaf and Hard of Hearing Users, V. Hanson 
 The Development Process 
Section A: Requirements Specification 
User Experience and HCI,  M. Kuniavsky 
Requirements Specification within the Usability Engineering Lifecycle, D. Mayhew 
Task Analysis, C. Courage, J. Redish, and D. Wixon 
Contextual Design, K. Holtzblatt 
The Ethnographic Approach to Design, J. Blomberg, M. Burrell, and G. Guest 
 Section B: Design and Development 
Putting Personas to Work: Using Data-Driven Personas to Focus Product Planning, Design and Development, T. Adlin and J. Pruitt 
Prototyping Tools and Techniques, M. Beaudouin-Lafon and W. Mackay 
Scenario-based Design, M.B. Rosson and J.M. Carroll 
Participatory Design: The Third Space in HCI, M.J. Muller 
Unified User Interface Development, C. Stephanidis and A. Savidis 
HCI and Software Engineering: Designing for User Interface Plasticity, J. Coutaz and G. Calvary 
Section C: Testing and Evaluation 
Usability Testing: Current Practice and Future Directions,  J.S. Dumas 
Survey Design and Implementation in HCI, A.A. Ozok 
Inspection-based Evaluations, G. Cockton, D. Lavery, and A. Woolrych 
Model-Based Evaluation, D. Kieras 
 Managing HCI and Emerging Issues 
Technology Transfer, K. Schofield 
Augmented Cognition in HCI, D. Schmorrow 
Human Values, Ethics, and Design, B. Friedman and P.H. Kahn, Jr. 
Cost Justification, R.G. Bias, D.J. Mayhew, and D. Upmanyu 
 Perspectives on HCI 
Future Trends in Human-Computer Interaction, A. Sears and J. Jacko interviewing others 
Author Index 
Subject Index
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