In Human Factors in Project Management, author ZacharyWong—a noted trainer and acclaimed leader of more than 250project teams—provides a summary of "people-based"management skills and techniques that can be applied whenworking in a team environment. This comprehensive resource bringstogether in one book new and current models in team motivation andintegrates the most significant concepts in team motivation andbehaviors into a single set of principles called "Human Factors."Wong shows how these factors can be applied to the most challengingissues facing project managers today including

Motivating a diverse workforce
Facilitating team decisions
Resolving interpersonal conflicts
Managing difficult people
Strengthening team accountability
Communications
Leadership

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The Author

Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.

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