In
Human Factors in Project Management, author ZacharyWong—a noted trainer and acclaimed leader of more than 250project teams—provides a summary of "people-based"management skills and techniques that can be applied whenworking in a team environment. This comprehensive resource bringstogether in one book new and current models in team motivation andintegrates the most significant concepts in team motivation andbehaviors into a single set of principles called "Human Factors."Wong shows how these factors can be applied to the most challengingissues facing project managers today including
- Motivating a diverse workforce
- Facilitating team decisions
- Resolving interpersonal conflicts
- Managing difficult people
- Strengthening team accountability
- Communications
- Leadership
The Author
Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.