The Ice Cream Maker

Subir Chowdhury

ISBN 10: 038551977X / ISBN 13: 9780385519779

Editore: Doubleday Currency

Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.33. Codice articolo G038551977XI3N00

Riassunto:

The book that will transform the way organizations and individuals think about work

Innovation, claims acclaimed international quality guru Subir Chowdhury, is part of America’s DNA. No other country in the world matches America’s creative drive and its ability to turn innovative ideas into revolutionary products. But as fast as we introduce new products, we lose the very markets we establish to countries that learn how to manufacture higher quality versions more quickly and cheaply. As Japanese and Korean firms win market share by concentrating on quality, America is continually forced to rely on innovation to stay ahead.

In The Ice Cream Maker, Chowdhury, in a simple yet compelling story of a struggling regional ice cream manufacturer, determined to sell its ice cream to a flourishing national grocery chain, illustrates what businesses must do to instill quality into our culture, and into products and services we design, build, and market.

Like Fish! and Who Moved My Cheese?, The Ice Cream Maker offers essential and universal lessons about achieving excellence, addressing one of America’s foremost challenges.

Recensione: TAKING QUALITY TO THE NEXT LEVEL



“Great book! The Ice Cream Maker should be mandatory reading for anyone entering the workforce.”

—Steve Walukas, Vice President, Corporate Quality, DaimlerChrysler Corporation
“This business gem is short in length, but boundless in the depth of its insight and wisdom. If there is only one book and one author I could recommend in the world of quality, it would be The Ice Cream Maker and Subir Chowdhury.”

—Marshall Goldsmith, founding partner of Marshall Goldsmith Partners, and author of The Leader of the Future
“Fabulous! The Ice Cream Maker offers a great illustration of the amazing results that can be achieved by engaging your entire workforce in the efforts to improve quality.” 

— Lee A. Mundy, Executive Director, Strategic Quality Initiative, General Motors Corporation 

Dati bibliografici

Titolo: The Ice Cream Maker
Casa editrice: Doubleday Currency
Legatura: Paperback
Condizione: Good
Condizione sovraccoperta: No Jacket