Titolo: Improving Quality and Performance in Your Non-Profit Organization : An Introduction to Change Man
Editore: White Hat Communications
Data di pubblicazione: 1999
Lingua: Inglese
ISBN 10: 0965365344
ISBN 13: 9780965365345
Rilegatura: Brossura
Condizione: Very Good
Peso: 0,441 libbre

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Riassunto

Grobman, who has had extensive experience in non-profit management and has written two previous books on the subject, presents ways for non- profit organizational leaders to continually assess and improve the quality and performance of their organizations' programs. Nine chapters discuss total quality management, business process reengineering, benchmarking and best practices, outcome-based management, large group intervention, chaos theory, and the role of boards in change management. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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Book by Grobman PhD Gary M

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