Interviewing Clients Across Cultures: A Practitioner's Guide

Fontes, Lisa Aronson

ISBN 10: 1606234056 / ISBN 13: 9781606234051

Editore: Guilford Publications, 2009

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Codice articolo G1606234056I4N00

Riassunto:

Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.

Informazioni sull'autore:

Lisa Aronson Fontes, PhD, is on the faculty of the University Without Walls at the University of Massachusetts Amherst. She has dedicated two decades to making the social service, mental health, criminal justice, and medical systems more responsive to culturally diverse people. Dr. Fontes has published widely on cultural issues in child maltreatment and violence against women, cross-cultural research, and ethics. She has worked as a family, individual, and group psychotherapist, and has conducted research in Santiago, Chile, and with Puerto Ricans, African Americans, and European Americans in the United States. She also worked for three years with Somali refugees. In 2007 Dr. Fontes was awarded a Fulbright Foundation Fellowship, which she completed in Buenos Aires, Argentina. Fluent in Spanish and Portuguese, she is a frequent conference speaker and workshop facilitator.

Dati bibliografici

Titolo: Interviewing Clients Across Cultures: A ...
Casa editrice: Guilford Publications
Data di pubblicazione: 2009
Legatura: Paperback
Condizione: Very Good
Condizione sovraccoperta: No Jacket