Jerks At Work, Revised Edition: How to Deal with People Problems and Problem People

Ken Lloyd

ISBN 10: 1564148521 / ISBN 13: 9781564148520

Editore: Weiser, 2005

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Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00082965333

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Titolo: Jerks At Work, Revised Edition: How to Deal ...

Casa editrice: Weiser

Data di pubblicazione: 2005

Legatura: Brossura

Condizione: Very Good

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Riassunto:

In this updated and revised edition of Jerks at Work, popular syndicated columnist Ken Lloyd returns to grapple once again with one of America?s most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors?past and present?along with the most powerful strategies that readers can use today to deal effectively with them.

There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. Fortunately, a tailor-made strategy pops up alongside. Jerks at Work provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks; the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. Then there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cellphones, and jerks on line. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter.

Inside, you'll also find these other helpful tips:

• Getting insight into the causes of Jerk-like behavior
• Step-by-step programs to deal with Jerks of every persuasion
• Coping with the most outrageous Jerk behaviors ever documented
• The best ways to avoid becoming a Jerk yourself
• And much, much more!

L'autore:

Ken Lloyd, Ph.D., is a nationally recognized consultant, author, educator, and newspaper columnist based in Encino, California. With specialties in organizational behavior, management training and development, and communication, Dr. Lloyd has consulted in a wide range of industries including healthcare, apparel, financial services, electronics, Internet service provider, and entertainment. His nationally syndicated workplace advice column (New York Times Syndicate) appears in newspapers across the United States.