Leader to Leader, Leadership Breakthroughs from West Point: A Special Supplement, 2005 (J-B Single Issue Leader to Leader)

Leader to Leader has published many outstanding leaders and thinkers—from Peter Drucker, Herb Kelleher, and Rosabeth Moss Kanter to Max De Pree, Margaret Wheatley, and Hugh Price. The contributors to this special supplement to Leader to Leader are not as well known, but in our estimation, they are just as exemplary—and their dedication and faithful service to our nation are inspirations. In this special supplement, we are honored to present articles from Army leaders who teach in the Department of Behavioral Sciences and Leadership at West Point. They are all active duty officers who offer us firsthand accounts of what Army leadership means to them. Although they make references to war, life-and-death decisions, and heroic actions, their real focus is on quiet leadership, mission, values, taking care of people, organizational learning, leading change—and many other topics that cut across all organizations, public and private.

This special supplement is not intended to hold up the U.S. Army as a perfect institution—indeed as you read these pages you will see that these Army leaders and teachers are very much aware of what the Army can do to improve and of what they can do to help lead those improvements. Our intent is simply to hold up the courageous leadership that the Army teaches and practices. May it enlighten and inspire us all.

A Look Ahead

Colonel Thomas Kolditz leads off with his deeply insightful article, “The In Extremis Leader.” In extremis means “at the point of death.” Kolditz has conducted two years of research on leaders who confront situations that are life-threatening, people such as police officers, firefighters, soldiers, and mountain guides. “For those of us who lead professionally,” he writes, “a look at in extremis leadership can be a magnifier, adding clarity and detail to what we already sense—that leaders can make anything possible, and without leadership, even basic tasks can seem insurmountable.”

In “How We Treat Our Foot Soldiers,” Captain Doug Crandall shatters conventional wisdom—uncritically accepted outside the military—about the way foot soldiers are treated by their superiors. Crandall’s account will help open eyes and perhaps give you cause to examine how your organization treats its frontline employees.

Major Brian Tribus follows up on Crandall’s theme in his article, “Making Personal Connections with Your People.” He explains three rules he follows in his own leadership: know what it’s like to be a member of your own organization, control your emotions, and know your people. The rules are simple, but following them demands effort. The payoff, however, can be enormous, as Tribus shows.

Every leader wants followers who are committed to the team and the larger organization. Major Todd Woodruff explains how the Army develops commitment even while placing extraordinary demands on solders—demands that take soldiers away from their families and place them in extreme danger. In “The Power of Caring in Developing Commitment,” Woodruff explains how the Army focuses on families, not individuals, and how this engagement helps generate commitment.

In “Quiet Leadership,” Major Eric Weis portrays leaders who possess the ability to impart a clear intent, who are willing to examine multiple perspectives, who display a humble fortitude, and who have a genuine desire to see their organization perform above expectations. This sort of leadership has the power to achieve almost anything.

In the Army, senior leaders understand that the decisive point of an operation will most likely happen at a time and place far from headquarters. Regardless of how much planning goes into an operation, they know that the people who are actually on the ground as events unfold must make decisions that spell the difference between success and failure. How do senior leaders prep