One of the biggest challenges for companies in today's competitive environment is to get products to customers when and where they need it, exactly the way they want it, with a competitive price and in a cost effective manner. Managing the value chain is becoming more complicated because of globalization, outsourcing, the need for shorter time to market, and the requirements for greater responsiveness and flexibility due to customer changes.Although the benefits of applying lean concepts or improving the flexibility of a value chain are clear and desperately needed in today's competitive environment, none of the current literature provides guidance on how to do this. Lean & Agile Value Chain Management fills that gap by providing a breakthrough start-to-finish roadmap for organizations to implement a lean and agile value chain transformation program successfully. It brings together the field's latest advances and offers practical, proven tactics and detailed guidance into every aspect of value chain process redesign, including mapping the existing process, intelligently leveraging new technologies, building a strategy for strengthening the relationship with suppliers and customers, identifying comprehensive related metrics, and much more.

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'...a comprehensive study of program transformation and process redesign in the area of supply chain management, supplier relationship management and customer relationship management. The authors' thorough examination of the 'how to' should be a great guide for today's supply chain managers and senior executives.' ---Manoj Kolhatkar, CEO, Tata Yazaki AutoComp Limited

This book brings practical proven tactics and step-by-step guidance into every aspect of value chain process redesign, giving business professionals a comprehensive framework for driving out costs, improving market share, and gaining a competitive advantage. ---Michael Beitler, Ph.D., Author of Strategic Organizational Change

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