1. Why This Handbook Can Help?, 1, 
2. Ego: The Cinder Block Wall, 6, 
3. The Power of the Universe, 13, 
4. Meditation: Finding Your True Inner Self and Destiny, 19, 
5. All You Need is Love, 27, 
6. I Am That I Am, 31, 
7. Good Vibrations, 37, 
8. Less Is More, 43, 
9. How Can I Serve?, 47, 
10. Look at Yourself, and Watch What Happens, 51, 
11. Smile, Look, and Listen, 54, 
12. Surrendering: Trusting the Power of the Universe, 59, 
13. Dealing With Crisis, 63, 
14. Doing No Harm, 70, 
15. Little Miracles, 74, 
16. Start with the End in Mind, 78, 
17. The Long and Winding Road: Getting on the Path to your Joyous Self, 82, 
18. Addendum: Important Life Quotes, 86, 
About the Author, 97,

CHAPTER 1

Why This Handbook Can Help?

We live busy lives. Such is the case in a modern world. As for myself, I find myself busy with my career; my wife busy with her career; my daughters are busy with both school and extracurricular activities. The day is done in the blink of an eye. We sleep. Then, we get to do it all over again. This is the treadmill of life. Millions, perhaps billions of people live this life.

For the so-called "successful," which I will discuss, the small amounts of open time in their calendar are filled with "things." These things may be the next event, the next party, the next trip, the next school event, the next social dinner, and on and on. Largely, we pretend to have fun in these brief moments, and this is not to say that we do not derive joy from these moments. However, it is quite evident that those who live busy lifestyles are often unable to live in the present and enjoy those items we place on the open slots in the calendar of our life.

We come back from a week of vacation with photos shared on Facebook, and yet for the vast majority of people, this leaves them feeling empty: as empty as the day we planned the trip, took the trip, experienced the trip, and traveled home. This is truth and is the kind of tragedy associated with the modern human experience. Perhaps you stood on the beach to pose for an Instagram photo, yet very little of the experience on the beach "sticks" with you. You stood in front of the Eiffel Tower and captured the moment, but then it was on to the next thing to see, the next place to eat, the next hotel in which to sleep, the airport, and home. Blink. The trip is done. Are you happier? My guess is no. Yes, you added to your life experiences, but largely, while these moments do become memories, we all get right back on the treadmill of life. Sleep, work, eat, and repeat. Repeat and repeat.

If you are fortunate and live into your eighties, you get roughly 30,000 days. We are all mortal, and nothing can change that fact. So, the time you have is an absolute. Perhaps for some, this number is higher, and I hope with all of my heart that you do indeed get to enjoy more days. For some, it is less. Perhaps fewer days are just part of your fate. Perhaps something comes into your life that is unexpected like disease or an accident. Similarly, I hope with all my heart that this does not happen to you. That said, it is a fact that some who read this book will have fewer than 30,000 days, and for some, more. For some, the quality of your life over that 30,000 day period will be better than for others.

This is the reason I w rote this book. Why? It is my simple and very genuine hope that it w ill serve as a guide to help your life be a far fuller and joyful one, whatever be the quantity of days. That your days, whatever the number may be, w ill be infinitely better than the step-and-repeat days you are experiencing today.

No one gives you a handbook to life. Your parents, should you be fortunate, did their very best to provide a compass for you. Some will provide a moral compass. Others may provide a direction for your life, based upon their experience and seek to very genuinely help set you on a course that they believe will make you most happy. There is sincerity in most parenting, yet the subject of life for the majority of parents will not be well understood. You see, they in fact are on the treadmill of life trying to raise you and do the very best they can to set you on their personal belief of the "right path." This is the process that happens for the most fortunate of children. Less fortunate children might not be blessed to have loving guidance.

I am not a god nor am I a trained psychologist. I have not run experiments with empirical data that I can show you. I am simply a person. I am, more precisely, a pentagenerian with an accumulation of experiences gained over some roughly two-thirds of those 30,000 days. My wish for you is to absorb the simple advice provided in this handbook so you can avoid my mistakes, put your life on a better and more fulfilling path, and find joy in your days ahead. That's it.

And so, I give you the gift of life. This is perhaps the greatest gift one human being can give to another. I would like you to envision that through my simple wisdom and truth that I am actually extending your allotted 30,000 days by making them not greater in quantity, but greater in quality. I hope to convey advice that will make your days more meaningful and full. My prayer is that I enriched each and every one of those days in a way that w ill extend your experience of this life. Read. Understand. Then, go forth and make your life wonderful.

CHAPTER 2

Ego: The Cinder Bloch Wall

Most parties begin with harmless icebreaker conversation. Nine out of ten times, a person w ill approach you and say in a benign way, "What do you do?" Most of us have our canned responses ready to go at a moment's notice. "I own a successful landscaping business." "I am a nurse at the prestigious hospital in Boston" (or Dallas or San Francisco or Phoenix, or any one of a thousand other places). "I am a lawyer for Jefferson and Associates." "I am a bank executive." "I am a business consultant with Deloitte running major accounts. "I am a surgeon." "I am a high school mathematics teacher." "I am a senior pilot with United Airlines." "I am a professor at the University of Chicago teaching graduate physics." "I am a director for a prestigious high-tech firm." "I am a hotel manager for Hilton." You get the picture.

From the earliest age, we identify ourselves by what we do and what we own. This is not your fault in the least. Our society places extraordinary value on these things. What mother would not want to say her son or daughter will become president of the United States? What father would not want to say his son or daughter will become the CEO of a multinational corporation? What parents would not want to proclaim from the rooftops that their child is performing research that could bring an end to cancer? It is all very natural and fully aligned with our society's values. And so, we begin to identify with the short elevator pitch of what we are. "I am X, and I do Y, and I own A, B, C, and D — and oh, by the way, I also own two Zs."

What you do translates into what you own and, therefore, becomes the foundation upon which your life is built. Your personal narrative is entirely based upon you being an individual, performing something of value, and translating that into material wealth.

Let's begin the party again. "Hi, I'm Shaun! What do you do?"

"I am a fifty-year-old man with a wife, and w e are raising three daughters." Cue the sad-sounding slide trombone. Wah-wah-waaa ... You can almost hear the music played on game shows when the wrong answer is given. While the answer given may be factually correct, it is not your best-sounding personal résumé. It does not show the best image of the individual that you have created for yourself in your mind. There are no words in this particular response that show the slightest form of ambition, substance (except perhaps procreation), or achievement. Shaun, our fictional listener at the party, is preprogrammed to screen for keywords that show signs he is speaking to someone of substance. A fifty-year-old man with a wife and three kids is nothing special. He politely states he needs to refill his wine glass, and the conversation is over. Wah-wah-waaa ...

When you were born, you were devoid of ego. Simply put, you were perfect in that you were a living creation of the universe, born with a natural curiosity and love for all things around you. This is a state of bliss. There is no façade to defend. There was nothing to compare between yourself and another human being. There was no mental stress. There was no sense of being ahead or falling behind. You were simply alive and absorbing the wonder that was the world around you. That is as it should be.

Now, as time passes, circumstances put you in a position to size up yourself against others and build your so-called ego. Your family lives in a bigger or smaller home. You got an A versus a B in math. You were picked to be in the spelling bee. You sang a solo for the chorus. You were tougher than others and were able to get your way. Teachers liked you, and they were more likely to boost your grades. You were the favored child in your home. You obtained a master's degree.

The cinder blocks of the ego are put in place, and we all build up our own personal walls. That wall is filled with the stuff of which we are most proud. We are then placed in an unconscious cycle to put more blocks in our wall.

We graduate magna cum laude. We earn a PhD. We do research as part of a university grant. We are employee of the month at our place of work. Yes, we are piling up those achievements and cinder blocks that make up the ego.

So, what's the problem? Well, the truth is that most people will never see a problem. Let's play the pattern out. You are successful in school. You get a good job. You earn a paycheck. You see the car you want to own and buy it. You buy a big home. You fill that home with the very best you can afford. You buy a summer home. You travel away to exotic locations for vacations. And more and more and more and more. This is a pattern without end. The ego is hungry and will never, ever be fed enough. It needs the next thing, the next accomplishment, and the next validation that all those cinder blocks are valuable. Our egos force us to chase things that may or may not be part of the true direction of our lives. I want to repeat that: our egos force us to chase things that may or may not be part of the true direction our lives. How do we know this? Have you ever received a promotion and felt empty inside about the longer hours you will have to dedicate to work? Have you ever received a very expensive gift that felt nice but did not make you any happier? Have you ever relentlessly researched for months the next car you will buy until you buy it, sit in it, drive it, and feel no additional joy? Have you ever moved, thinking that your new location or home is going to sweep away feelings of stress and discord, only to discover you are living the same troubled life, but simply in a different location? Have you ever had these empty feelings? The ego wants us to accumulate more, but more often than not, the "more" does not bring happiness or joy.

Let's try something. Close your eyes in a quiet space. No interruptions. Try, in that moment of inner peace, to separate yourself from your ego. Tell yourself that you are not the sum total of grades, degrees, homes, cars, or vacations that you always seem to identify yourself with. Instead, connect with your true inner self. What do you feel? Does your mind take you to a different place? Do you find your mind telling you, "I wish I spent more time painting like I did in high school," "I wish I lived in the country close to nature," "I wish I did not have this particular job," or "I wish I spent more time with my family"? My bet is that your true, peaceful inner self will have the ability to look right through the cinder blocks of ego and see a more truthful and genuine form of yourself. This is the path you need to follow.

A higher power placed inside each of us specific gifts. You are gifted in some way. Ninety-nine percent of us will be on our deathbeds never having pursued the gifts given to us by a greater power. If you believe in God, then let's call this greater power "God." If you do not believe in God, you should accept that each of us has a unique genetic code that predisposes us to specific physical and mental abilities. Your true joy will come when you align your life with those inborn gifts. There is no other path to a more joyful life. Buying another home? Nope. Having another child? Maybe, if that is what aligns for you. Buying a Porsche? Unlikely. Rather, it is your responsibility, not only to yourself but also to the world around you, that you find your inner gifts and share them with the world. The outcome that diminishes you and the entire world is you not achieving your higher purpose in life. You owe it to yourself and to the powers of the universe to discover and put your gifts to work in the world. This will require that you strip yourself of the ever-hungry façade of ego.

Once you are able to put aside ego, a world of possibilities comes to light. It is a brilliant and holy light. It lifts a burden from your shoulders. You no longer have to say and do what others expect. You are, in the most profound sense, free. Free to explore the world in the way that you were gloriously made to experience it. You will get to do this on your own terms. Are you brave enough to separate yourself from years of the cinder block wall you created called ego? Yes. You must be, because therein lies the only path for a sincere and true life for yourself. The universe will see to it that you pursue the gifts that have been bestowed upon you. You cannot fail. There is no such thing as failure once you are on the path of your own inner truth.

CHAPTER 3

The Power of the Universe

There is a power accessible to all in the universe. I cannot explain it fully. I have experienced this power in many ways and seen it at work in the simplest and most powerful ways in my life. However, I know for a fact that you cannot access the power of the universe without first stripping away the ego and replacing it with your own inner truth. Once this occurs, you will feel inner peace and the connectedness of all things. You will feel connected to others. You will feel connected to nature. You will feel connected to all things that surround you. That feeling of inner peace is what I can only describe as love. Having put ego aside, you have made room for you to "love" your true self and that path you choose to pursue. You also begin to radiate love. You radiate your inner peace. The people around you will see this incredible power of the universe reborn in you, in your eyes, in your tone, in your appearance, and in your interactions.

You will only be able to access the power of the universe once you no longer see yourself as a disconnected individual. This is the price paid for ego. If you live in the ego state, you are an individual with individual needs, individual wants, and insatiable individual desires continuing in an unceasing way. Ego = Disconnected. Once the ego is gone and you begin to follow the path the universe meant for you, you will immediately feel your unquestionable connectedness with others, animals, nature, the earth, and the infinite universe.

How do I know there is such a power in the universe? I happen to be writing this section on an airplane on my way from Boston to Texas. I have cleared my mind of ego and feel my place of inner sincerity and peace. I can feel myself completely energized. I feel an inner love, or perhaps better stated, a complete and total inner peace. Now, just as I started to write this paragraph, I mentally was in this state of mind and purely mentally suggested to the lady next to me, offer me a pretzel. Yes, I know it sounds absurd but stay with me. I just said to my inner self, "This looks like a very nice lady. I wonder if she would offer me a pretzel?" I expand myself in a way that connects with my inner peace and repeat the simple, benign, purely mental request. I want to emphasize there is no body language or other suggestive movement on my part.

Moments later, the lady puts down her book, reaches for an unopened package of pretzels, opens it up, and offers me one in the most polite way. Coincidence? Perhaps. However, if I told you that I have experienced this same outcome many hundreds of times in a vast multitude of different circumstances, would it then validate that something powerful is at work?

Think of yourself as a radio station. If you are emitting love and peace, it seems that people perceive this and receive your emissions of love and peace. Similarly, if you are emitting negativity in any form, people will also receive this signal from your personal radio station and you will receive signals of negativity. You need to decide what you w ant to emit. Now, if you do emit love and inner peace, you will find that you have tapped into the "power grid of life." It exists. It connects all of us. It is the source of unexplained miracles. It is the power that fuels acts of unselfishness and goodwill. It is the thrilling feeling you have inside when you know you have done something good for another human being. It is the feeling you get when you connect with the beauty of nature when you are on a hike or sitting by the beach. You are connected to all things through the power grid of life.

Why be connected? I am not advocating that you use your connectedness to pull off third-rate magic tricks like getting pretzels on plane trips. Kidding aside, once connected, you can experience everything in a fuller way. You are not blocked by the cinder block wall of ego. You see nature in all its true beauty. You see others for all of their truly beautiful inner qualities. You are an open radio station to receive the omnipresent power and love that exists in the universe and are free to transmit on that same grid. It is the most wonderful feeling, and you actually feel not only separated from ego but additionally feel as if your physical self can traverse the vast power grid of the universe. You can "fly" in a manner of speaking. You are one with the universe, and the universe lives inside of you.

(Continues...)

Excerpted from The Little Red Handbook of Life by Vincent Calandra. Copyright © 2016 Vincent Calandra. Excerpted by permission of Balboa Press.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

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PBShop.store US

Wood Dale, IL, U.S.A.

Venditore con 5 stelle

Venditore AbeBooks dal 7 aprile 2005

Tariffe di spedizione nazionale per U.S.A.

Articolo	Da 7 a 14 giorni lavorativi	Da 7 a 14 giorni lavorativi
Primo articolo	EUR 0,00	EUR 0,00

I tempi di consegna sono stabiliti dai venditori e variano in base al corriere e al paese. Gli ordini che devono attraversare una dogana possono subire ritardi e spetta agli acquirenti pagare eventuali tariffe o dazi associati. I venditori possono contattarti in merito ad addebiti aggiuntivi dovuti a eventuali maggiorazioni dei costi di spedizione dei tuoi articoli.

Metodi di pagamento

Descrizione dello Store

We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Specializzazione

Hardbacks, Paperbacks

Informazioni sull’azienda del venditore

Pbshop.co.uk Ltd

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Regno Unito GL7 4BX

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Condizioni di vendita

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.

Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.

Our Customer Care Team can be contacted via emailing paperback-us@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT weekdays and 9:00am till 1:00pm GMT on Saturdays.

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Informazioni sul diritto di recesso

Diritto legale di recesso

Hai il diritto di recedere dal presente contratto entro 14 giorni senza fornire alcuna motivazione.

Il periodo di recesso scade dopo 14 giorni dal giorno in cui tu o una terza parte, diversa dal vettore e da te indicata, acquisisce il possesso fisico dell'ultimo bene o dell'ultimo lotto o pezzo.

Per esercitare il diritto di recesso, compila e invia elettronicamente una dichiarazione esplicita sul nostro sito Web, alla voce “I miei acquisti” nella sezione “Mio account”. Ti comunicheremo senza indugio una conferma di ricezione di tale recesso su un supporto durevole (ad es. via e-mail).

Per rispettare il termine di recesso, è sufficiente inviare la comunicazione relativa all'esercizio del diritto di recesso prima della scadenza del periodo di recesso stesso.

Effetti del recesso

In caso di recesso dal presente contratto, ti rimborseremo tutti i pagamenti ricevuti, compresi i costi di spedizione (ad eccezione dei costi supplementari derivanti dalla tua eventuale scelta di un tipo di spedizione diverso dal tipo meno costoso di consegna standard da noi offerto).

Potremo effettuare una detrazione dal rimborso per la perdita di valore dei beni forniti, qualora tale perdita sia il risultato di una manipolazione non necessaria da parte tua.

Eseguiremo il rimborso senza indebito ritardo e non oltre 14 giorni dal giorno in cui saremo informati della tua decisione di recedere dal presente contratto.

Il rimborso sarà effettuato utilizzando lo stesso mezzo di pagamento da te usato per la transazione iniziale, salvo che tu non abbia espressamente concordato altrimenti; in ogni caso, non dovrai sostenere alcun costo quale conseguenza di tale rimborso.

Possiamo trattenere il rimborso finché non avremo ricevuto i beni oppure finché non avrai fornito la prova di averli rispediti, a seconda di quale condizione si verifichi per prima.

Dovrai rispedire i beni o consegnarli a PBShop.store US, Springfield Gardens, New York, U.S.A., +44 1285 712917, senza indebito ritardo e, in ogni caso, entro 14 giorni dal giorno in cui ci hai comunicato la tua volontà di recedere dal presente contratto. Il termine è rispettato se rispedisci i beni prima della scadenza del periodo di 14 giorni. I costi diretti della restituzione dei beni saranno a tuo carico. Sei responsabile solo della diminuzione del valore dei beni risultante da una manipolazione diversa da quella necessaria per stabilire la natura, le caratteristiche e il funzionamento dei beni stessi.

Eccezioni al diritto di recesso

Il diritto di recesso non si applica a:

La fornitura di giornali, periodici o riviste ad eccezione dei contratti di abbonamento; e
La fornitura di contenuto digitale non fornito su un supporto materiale (ad es. su un CD o DVD), se al momento dell'invio dell'ordine hai accettato l'inizio dell'esecuzione e hai riconosciuto che non avresti potuto recedere una volta iniziata l'esecuzione.

Condizioni di spedizione

Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.

Privacy e sicurezza

We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.

The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.

We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:

Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:

a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:

personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.

Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.

We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.

USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.

In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.

Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.

We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.

Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.

USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

In respect of special categories of personal data, we may process this in the following circumstances:

in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.

The special categories of personal data may be used in the following ways:

in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.

We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.

Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.

Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.

Where we store your personal data
We principally store data, both electronically and on file, at our office.

Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.

Your rights
Under certain circumstances, you have the right by law to request:

access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
Links from our website
Our website may, from time to time, contain links to and from the websites of third parties that we permit to make such links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these websites.

CHANGES TO THIS PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version.

Please contact us if you have any questions, comments or requests regarding this Privacy Policy.

Last amended May 2021.

The Little Red Handbook of Life

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