Making Conversation: Seven Essential Elements of Meaningful Communication

Dust, Fred

ISBN 10: 1799944883 / ISBN 13: 9781799944881

Editore: Blackstone Pub, 2020

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unabridged edition. 5.75x5.75x0.50 inches. In Stock. Codice articolo 1799944883

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Titolo: Making Conversation: Seven Essential ...

Casa editrice: Blackstone Pub

Data di pubblicazione: 2020

Legatura: Compact Disc

Condizione: Brand New

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Riassunto:

A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.  

Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open—two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions.

How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the four elements essential to successful exchanges: Commitment, Creative Listening, Clarity, and Context. Taken together, these four elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.