Making the Customer Experience Magical Now!
Formica, John
ISBN 10: 0982652666 ISBN 13: 9780982652664
Editore: Desktop Wings, Inc., 2010
Usato
paperback
Da
HPB-Ruby, Dallas, TX, U.S.A.
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Descrizione:
Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Codice articolo S_389772828
Riassunto:
Today, customers want more than just to be served. They desire a memorable experience that is unique and different. "Making the Customer Experience Magical Now!" is filled with practical, applicable and rewarding action tips that are used by service industry leaders such as Disney, Starbucks, and others to engage the hearts of your people, attract more customers, build customer loyalty and differentiate your organization from your competition. Leaders, teams, businesses, and organizations will be inspired and empowered to achieve extraordinary "Magical" results today! "In the spirit of Wait Disney who said, 'You can teach anyone anything if you entertain them, ' John has successfully created the magical lessons while thoroughly entertaining the reader. He adds a personal touch from his real life experiences to help any organization make the customer experience magical." Ed Tubal, CEO, Licensed Franchisee Sonny's Bar B Q Restaurant
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Dati bibliografici
Titolo: Making the Customer Experience Magical Now!
Casa editrice: Desktop Wings, Inc.
Data di pubblicazione: 2010
Legatura: paperback
Condizione: Very Good