This item is in overall good condition. Covers and dust jackets are intact but may have minor wear including slight curls or bends to corners as well as cosmetic blemishes including stickers. Pages are intact but may have minor highlighting writing. Binding is intact; however, spine may have slight wear overall. Digital codes may not be included and have not been tested to be redeemable and or active. Minor shelf wear overall. Please note that all items are donated goods and are in used condition. Orders shipped Monday through Friday! Your purchase helps put people to work and learn life skills to reach their full potential. Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you!

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Titolo: How to Manage Unacceptable Employee Behavior: A Guide to Creating Cooperation, Restoring Productivity and Getting Positive Results
Editore: SkillPath Publications
Data di pubblicazione: 2007
Lingua: Inglese
ISBN 10: 1934589020
ISBN 13: 9781934589021
Rilegatura: Brossura
Condizione: good

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Riassunto

A guide to creating cooperation, restoring productivity and getting positive results.
Management consultant and trainer Cassandra Washington has created a powerful yet practical guide for anyone who has to deal with the wide variety of unacceptable employee behaviors we find in our workplaces every day. Her clear “how to” approach helps you get to the core reasons underlying an employee’s behavior and then move through a logical progression of communication, documentation and action to get the results you need - even if that includes termination. Each chapter concludes with a helpful Check Point exercise you can use to apply the principles to your own situation.
-Detect unacceptable behavior early on
-Raise the standard by confronting unacceptable behavior
-Identify the core causes of performance problems
-Work together to solve problems
-Get employees to take responsibility up front
-Empower employees through successful feedback
-Get better results out of performance appraisals
-Making it stick! Follow up to encourage accountability
-When all else fails ... terminate
-Document, document, document

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For over half a century, Goodwill of Colorado has been dedicated to breaking the financial, physical, intellectual and social barriers that keep individuals from leading independent and purpose-filled lives. We accomplish this mission through over 40 diverse and innovative employment and life skills programs that foster confidence and opportunity for individuals with economic and development challenges.

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Goodwill of Colorado
1460 West Garden of the Gods Road, Colorado Springs, CO, 80907, U.S.A.

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