The benchmark text for the syllabus organized by technology (a week on databases, a week on networks, a week on systems development, etc.) taught from a managerial perspective. O’Brien defines technology and then explains how companies use the technology to improve performance. Real world cases finalize the explanation.
MODULE I Foundation Concepts
1. Foundations of Information Systems in Business
Section I Foundation Concepts: Information Systems in Business
Section II Foundation Concepts: The Components of Information Systems
2. Competing with Information Technology
Section I Fundamentals of Strategic Advantage
Section II Using Information for Strategic Advantage
MODULE II Information Technologies
3. Computer Hardware
Section I Computer Systems: End User and Enterprise Computing
Section II Computer Peripherals: Input, Output, and Storage Technologies
4. Computer Software
Section I Application Software: End User Applications
Section II System Software: Computer System Management
5. Data Resource Management
Section I Managing Data Resources
Section II Technical Foundations of Database Management
6. Telecommunications and Networks
Section I The Networked Enterprise
Section II Telecommunications Network Alternatives
MODULE III Business Applications
7. Electronic Business Systems
Section I Enterprise Business Systems
Section II Functional Business Systems
8. Enterprise Business Systems
Section I Customer Relationship Management: The Business Focus
Section II Enterprise Resource Planning: The Business Backbone
Section III Supply Chain Management: The Business Network
9. Electronic Commerce Systems
Section I Electronic Commerce Fundamentals
Section II e-Commerce Applications and Issues
10. Decision Support Systems
Section I Decision Support in Business
Section II Artificial Intelligence Technologies in Business
MODULE IV Development Processes
11. Developing Business/IT Strategies
Section I Planning Fundamentals
Section II Implementation Challenges
12. Developing Business/IT Solutions
Section I Developing Business Systems
Section II Implementing Business Systems
MODULE V Management Challenges
13. Security and Ethical Challenges
Section I Security, Ethical, and Societal Challenges of IT
Section II Security Management of Information Technology
14. Enterprise and Global Management of Information Technology
Section I Managing Information Technology
Section II Managing Global IT