Management of Service Operations

Race, Peter, Wright, Nevan

ISBN 10: 1844800512 / ISBN 13: 9781844800513

Editore: Cengage Learning, 2004

Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo GRP8998855

Riassunto:

The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals. The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals.

Product Description: Book by Wright Nevan Race Peter

Dati bibliografici

Titolo: Management of Service Operations
Casa editrice: Cengage Learning
Data di pubblicazione: 2004
Legatura: Brossura
Condizione: Good
Edizione: 2nd Edition.