Managing Conflict: An Introspective Journey to Negotiating Skills

Balancio, Dorothy

ISBN 10: 1516517245 / ISBN 13: 9781516517244

Editore: Cognella Academic Publishing, 2017

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Dati bibliografici

• Titolo: Managing Conflict: An Introspective Journey to Negotiating Skills
• Editore: Cognella Academic Publishing
• Data di pubblicazione: 2017
• Lingua: Inglese
• ISBN 10: 1516517245
• ISBN 13: 9781516517244
• Rilegatura: Brossura
• Condizione: As New

Descrizione articolo

Riassunto

Managing Conflict: An Introspective Journey to Negotiating Skills focuses on self-awareness, self-motivation, self-regulation, empathy, and social competencies as tools to help readers understand themselves and others, recognize who to trust, and negotiate successful, trust-based relationships. The primary goal of the anthology is to facilitate the development of negotiation skills to resolve conflict.

The book offers sociological perspectives on cooperation, conflict, and conflict resolution to help readers think beyond the individual and consider the skills that build good communication. Specific topics include non-violent communication, strategies and techniques for managing conflict, understanding stress and conflict, bullying, negotiation and mediation, and mediator ethics. As they read, students consider the importance of attitudes, values, and goals, and the importance of internalizing norms and governing one's own behavior.

Featuring contributions from authors who specialize in diverse disciplines and developed to help students sharpen their observational skills, improve their emotional intelligence, and strengthen their analytical capabilities, Managing Conflict is well suited to courses in sociology, social psychology, counseling, law, and social work.