Managing for Quality and Performance Excellence

Evans, James R.; Lindsay, William M.

ISBN 10: 0324783205 / ISBN 13: 9780324783209

Editore: South-Western Cengage Learning, 2010

Riguardo questo articolo

The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing.

Codice articolo BSM.QMRI

Dati bibliografici

• Titolo: Managing for Quality and Performance Excellence
• Editore: South-Western Cengage Learning
• Data di pubblicazione: 2010
• Lingua: Inglese
• ISBN 10: 0324783205
• ISBN 13: 9780324783209
• Rilegatura: Rilegato
• Condizione: good

Descrizione articolo

Riassunto

The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.

Product Description

Book by Evans James R Lindsay William M