Marketing Events as a Supportive Tool for Customer Loyalty

Lingua: inglese

Editore: Diplom.De Dez 2002, 2002

3838662369 / 9783838662367

Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermaniaBuchWeltWeit Ludwig Meier e.K.

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This item is printed on demand - it takes 3-4 days longer - Neuware -Diploma Thesis from the year 2002 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 1,8, Bochum University of Applied Sciences (Wirtschaft, Business in Europe), language: English, abstract: Inhaltsangabe:Abstract:Part one briefly introduces the reader to the topic and the research objectives. Moreover, the methodical approach to meet the research objectives will be presented. Part two provides the theoretical framework of customer loyalty. Terms, advantages and strategies related to customer loyalty are introduced. Furthermore, the report illustrates factors that support the development of customer loyalty and evaluates the requirements to develop new loyalty tools. Part three presents a definition and classification of marketing events as well as the inevitability of creating new ways of communication. Furthermore, it portrays international dimensions of marketing events, as well as a future outlook. Virtual events will be described as new approaches within the tool event marketing. Part four provides the findings of this project and analyses the connection between marketing events and customer loyalty. The report is finalised by a conclusion in part five.Inhaltsverzeichnis:Table of Contents:LIST OF FIGURES4LIST OF APPENDICES5ABSTRACT6PART I: PREFACE91.1RESEARCH OBJECTIVES91.2REPORT STRUCTURE91.3METHODOLOGY101.3.1PART CUSTOMER LOYALTY121.3.2PART MARKETING EVENTS131.3.3PART CONCLUSIONS AND FINDINGS131.3.4LIMITATIONS OF RESEARCH15PART II: CUSTOMER LOYALTY172.1CUSTOMER SATISFACTION AND CUSTOMER LOYALTY182.2REASONS TO CREATE CUSTOMER LOYALTY AND SYNERGY EFFECTS212.3LOYALTY-CREATING FACTORS242.4APPRAISAL OF THE LOYALTY TOOLS27PART III: MARKETING EVENTS303.1DEFINITION303.2THE NECESSITY OF NEW WAYS IN COMMUNICATION363.3EVENTS AND THE CLASSICAL MARKETING COMMUNICATIONS MIX393.3.1MARKETING EVENTS AND ADVERTISING403.3.2MARKETING EVENTS AND PUBLIC RELATIONS413.3.3MARKETING EVENTS AND SPONSORSHIPS413.3.4THE INTEGRATED MARKETING COMMUNICATIONS MIX453.4REASONS AND OBJECTIVES FOR MARKETING EVENTS473.5INTERNATIONAL ASPECTS493.6PROSPECTS FOR THE FUTURE513.7VIRTUAL EVENTS53PART IV: FINDINGS AND ANALYSIS554.1CUSTOMER LOYALTY554.2MARKETING EVENTS594.3MARKETING EVENTS AS A SUPPORTIVE TOOL FOR CUSTOMER LOYALTY62PART V: CONCLUSION68REFERENCES70APPENDICES 92 pp. Englisch.

Codice articolo 9783838662367

Titolo
Marketing Events as a Supportive Tool for Customer Loyalty
Autore
Gabriela Strauß
Editore
Diplom.De Dez 2002
Anno di pubblicazione
2002
Condizione
Neu
Rilegatura
Taschenbuch
Lingua
inglese
ISBN 10
3838662369
ISBN 13
9783838662367
Peso dell'articolo
146 grammi
Dimensioni
210x148x7 mm

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Germania

Venditore con 5 stelle

Venditore AbeBooks dal 11 gennaio 2012

Tariffe di spedizione da Germania a U.S.A.

ArticoloDa 5 a 15 giorni lavorativiDa 5 a 15 giorni lavorativi
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BuchWeltWeit Ludwig Meier e.K.

Germania