Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught. The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that there is at least one communication skill--say, public speaking--that they just can't master.

Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life. Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer. This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.

Informazioni sull?autore

Matthew McKay, PhD, is a professor at the Wright Institute in Berkeley, CA. He has authored and coauthored numerous books, including The Relaxation and Stress Reduction Workbook, Self-Esteem, Thoughts and Feelings, When Anger Hurts, and ACT on Life Not on Anger. He has also penned two novels, Us and The Wawona Hotel. McKay received his PhD in clinical psychology from the California School of Professional Psychology, and specializes in the cognitive behavioral treatment of anxiety and depression. He lives and works in the greater San Francisco Bay Area.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Descrizione libreria

Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

Visita la pagina della libreria

Informazioni sull?azienda del venditore

Better World Books Marketplace, Inc.
55742 Currant Road, Mishawaka, IN, 46545, U.S.A.

Condizioni di vendita e spedizione

Condizioni di vendita

Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.

If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostl...

Ulteriori informazioni