Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

Chris Daffy

ISBN 10: 186076164X / ISBN 13: 9781860761645

Editore: Oak Tree Press, 2000

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Dati bibliografici

Titolo: Once a Customer, Always a Customer: How to ...

Casa editrice: Oak Tree Press

Data di pubblicazione: 2000

Legatura: Paperback

Condizione: Used; Very Good

Edizione: terza edizione

Descrizione articolo

Riassunto:

This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!

Product Description:

Book by Chris Daffy