Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

Contenuti

Part I: Introduction

1. The Operations Function

2. Operations and Supply Chain Strategy

3. Product Design

Part II: Process Design

4. Process Selection

5. Service Process Design

6. Lean Systems

7. Process-Flow Analysis

Part III: Quality

8. Managing Quality

9. Quality Control and Improvement

Part IV: Capacity and Scheduling

10. Supply Chain Management

11. Forecasting

12. Facilities and Aggregate Planning

13. Scheduling Operations

14. Project Planning and Scheduling

Part V: Inventory

15. Independent-Demand Inventory

16. Materials Requirement Planning and ERP

Part VI: Case Studies

Appendixes

Index

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Descrizione libreria

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