The seventh edition of the K/R text is a complete redesign. While the seventh edition maintains its perspective on the big picture and the strategic importance of operations, it shifts its overall approach to a process orientation―both service and manufacturing. The new edition also comes with new software and many new interactive features on the CD-ROM and companion website.

Informazioni sull?autore

Larry P. Ritzman is the Thomas J. Galligan, Jr. Professor in Operations and Strategic Management at Boston College.

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